Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery, well 👍 informed as to when the goods wood arrive. Looks to be of great quality ( bathroom furniture, toilet, wash hand basin) not fitted yet so can't comment on whether all working or missing bits!! Upto now very pleased better than expected, would definitely use furniture 123 again”

Helpful Report

Posted 5 years ago

“Beautiful statement piece of furniture, colour exactly as seen, fast delivery, really easy to assemble, fantastic price. I love it! Will definitely use Furniture 123 again”

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Posted 5 years ago

“Items arrived on time (just) and delivery staff were excellent despite having been delayed. Items great quality - for general expectations, I think a mention on the specific web page as to how many people would be needed to assemble non-pre-assembled items might be useful.”

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Posted 5 years ago

“delivery lads were excellent, the quality of the bed was really good and when the bed was dressed it gave the granddaughters room the real wow factor.”

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Posted 5 years ago

“Speedy delivery, and bed sturdy and good quality, good installation instructions and easy to follow. Love this style bed and glad I chose Furniture 123 as there are so many options online!”

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Posted 5 years ago

“The delivery men where brilliant very helpful”

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Posted 5 years ago

“Really pleased with the TV unit. Good quality and easy to build”

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Posted 5 years ago

“Speedy delivery, and a good product”

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Posted 5 years ago

“Good and fast”

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Posted 5 years ago

“Excellent communication with Furniture 123 made buying the product (king size bed) a very easy process. First class delivery service also.”

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Posted 5 years ago

“Delivered on time,and easy to follow instructions”

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Posted 5 years ago

“Exactly what we wanted. Delivered next day. Brilliant service.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent customer service when resolving a post-delivery query”

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Posted 5 years ago

“Great price and the bed looks lovely. Seems well made and storage is great. Very happy”

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Posted 5 years ago

“We got updates regularly and our sofa arrived exactly when it said it would. Really comfy sofa (got it on sale so it was for a decent price too) and makes our little apartment feel like a home! Thank you!”

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Posted 5 years ago

“Quick delivery, delivery within 2 hour time slot and great products. So pleased with my sofa and ottoman. Both delivered within a few days of ordering.”

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Posted 5 years ago

“Excellent quality, Instructions easy to understand, Excellent delivery service, makes me smile every time I walk into the room, Extremely happy with this tv unit.”

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Posted 5 years ago

“Excellent service and easy to assemble product we will buy from yourselves again in future”

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Posted 5 years ago

“Very happy with the quality of table and chairs I ordered. Easy to assemble. Arrived quickly.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews