Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was amazing, got emails and text to keep me posted every step of the way. The bed is beautiful and my daughter loves it. So easy to put together and really fast delivery.”

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Posted 5 years ago

“Excellent piece of furniture took a few minutes to put together. Wife loves her new dressing table. Really well made.”

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Posted 5 years ago

“Excellent piece of furniture took 5min to put together. Wife loves it.”

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Posted 5 years ago

“ordered 3pm delivered 7.30am next morning friendly delivery men excellent service well done”

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Posted 5 years ago

“I've bought a chest of drawers and the quality is amazing. I've found the instructions very accurate and the item easy to mount. Fast delivery. Highly recommended!”

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Posted 5 years ago

“can't fault anything, service easy, quick delivery”

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Posted 5 years ago

“Good price, excellent service and delivery”

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Posted 5 years ago

“Fabulous service! Would definitely purchase from there again”

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Posted 5 years ago

“The bed was easy to put up and for the price is definitely worth it. My son is very happy”

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Posted 5 years ago

“I am so happy”

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Posted 5 years ago

“Great bed Really happy”

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Posted 5 years ago

“Nice range of products with competitive price points and delivery on a day of my choice. Great service!”

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Posted 5 years ago

“Really good service and incredibly fast delivery. Puts to shame all of the other companies that take 6-8 weeks to deliver!”

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Posted 5 years ago

“excellent service and delivery .. love my fire i would recommend furniture 123 to my friends”

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Posted 5 years ago

“I will definitely order from this company again. Fast efficient service. Delivery men were absolutely great, very helpful. Fireplace looks amazing and works well.”

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Posted 5 years ago

“Excellent quality and quick delivery.”

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Posted 5 years ago

“I bought a white gloss tv unit, fantastic quality and brilliant service from start to finish. Would definitely buy from Furniture123 again.”

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Posted 5 years ago

“Really easy to order. Delivery very prompt and great delivery drivers. The bed is great, took about 3.5 hours to assemble, straight forward instructions. The bed is excellent quality, the mattress really comfortable and my daughter loves it. I love how when she grows out of the bed we can still make use of the free standing furniture too.”

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Posted 5 years ago

“The price was fantastic for the style of bed the best I’ve found. Delivered within 48hrs of purchase, delivery was helpful and the bed was very easy to put together. The quality was fantastic would highly recommend.”

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Posted 5 years ago

“Beautiful bed very good customer service very nice delivery men”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews