Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,991 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Heavily discounted due to dent behind facia trim, cannot see damage once assembled. Speedy delivery and exactly as described.”

Helpful Report

Posted 6 years ago

“very prompt service quality garden furniture happy wife”

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Posted 6 years ago

“Fast delivery, very easy to build even with a wife with a broken right wrist.!! The finished product looks good and fits our needs. All we need now is the grand kids!!!”

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Posted 6 years ago

“Fast delivery great service great sturdy product highly recommend”

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Posted 6 years ago

“Fabulous furniture and helpful friendly delivery staff. Thank you”

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Posted 6 years ago

“The instructions were not clear and the there were no holes for the screws to go into. Had to be done by hand!”

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Posted 6 years ago

“The service was second to none. From ordering they kept me informed regarding the delivery. When it was delivered the lads were helpful they put it in my garage and all with a smile on their faces.”

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Posted 6 years ago

“I bought the wardrobe ,Dressing table and chest of drawers. I had them built by myself in a day,Except for the actual drawers I got bored making them.They look fab,but the only negative is I was hoping for next day delivery,It didn,t happen I had to wait 3 weeks ,then it was put off for another week. But great value for money”

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Posted 6 years ago

“Lovely bed, I found it quite easy to put up myself, considering all the complaints on line, the only thing I was disappointed in was the colour its alot darker so don't decorate till it arrives🤔”

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Posted 6 years ago

“Good quality item, good communication and delivered within a reasonable amount of days.”

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Posted 6 years ago

“Fantastic footstool. Item delivered as promised .”

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Posted 6 years ago

“Love our new desk, its solid wood and unique. Great price and delivered next day. 100% recommended”

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Posted 6 years ago

“My boys bunk bed arrived on the expected day, nicely package. My husband and l followed the instructions and put up the bed in no more than two and a half hours. The graphite grey as beautiful and looked just like on their website. Boys love it. Bed is sturdy as well.”

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Posted 6 years ago

“Not happy at all So many pieces to put together Color not exactly what we wanted Quality not great at all Would like a refund and please send someone to collect the pieces as I have to now order something else for my daughters room”

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Posted 6 years ago

“Very lush!”

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Posted 6 years ago

“Wardrobe delivered promptly, complete and undamaged. Allow plenty of time to assemble. We had to trim the 3 back panels as did not quite fit. We also screw fixed the shelves to make the whole unit more rigid. I am pleased with the product, pretty good quality given the reasonable price paid. My 17 year old daughter is very pleased with it.”

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Posted 6 years ago

“Very good quality . It is look exactly the same like picture. Quick delivery .”

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Posted 6 years ago

“Excellent delivery service My 6 year old loves the bed and good quality. Looks stylish in his room.”

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Posted 6 years ago

“Fantastic service from furniture123 Amazing bunkbeds, so sturdy and the kids love them!”

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Posted 6 years ago

“Great customer service, on time delivery. Absolutely over the moon with the bed. Great quality, looks better in person than on the website! Over all best customer service experience, will definitely be recommending you to friends and family, and will definitely be using furniture123 again! Only one thing, all the agents were named Paul White, as an agent said to come back on live chat when I place the order and asked for him (Paul White) the 3 different times (on different days) I spoke to an agent on the website, all 3 agents names were Paul White! Haha”

Helpful Report

Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,991 reviews