Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,991 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful bed, easy to assemble with great instructions, looks better in real life, very quick delicious. 100% will shop here again.”

Helpful Report

Posted 6 years ago

“Sofa is absolutely beautiful, very good quality! Looks very expensive, very good quality of fabric and nice light gray shade, seat is little hard but for this price I’m giving 5***** and fast delivery 5*****”

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Posted 6 years ago

“Quick delivery and a easy build”

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Posted 6 years ago

“Absolutely stunning bed for the price we paid. Upgraded to memory foam mattress and it’s also fab for the price! Fast delivery and easy to follow instructions to build! Def recommend!”

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Posted 6 years ago

“Very happy and excellent service”

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Posted 6 years ago

“Excellent service no problems at all, I would highly recommend Furniture 123”

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Posted 6 years ago

“Love it! Nice shape and super cosy”

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Posted 6 years ago

“Great price,looks amazing, loads of communication, delivery team was faultless, phoned ahead of delivery as promised, offered to take all packaging away,would defo order from again”

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Posted 6 years ago

“Great price,looks amazing,loads of comunication,the delivery team was fantastic, phoned ahead as promised,offered take away all packaging, totally faultless from start to finish, defo order from again”

Helpful Report

Posted 6 years ago

“Very happy with the table and 4 chairs. Don't expect high quality, but then it's very well priced for what you get. Definitely worth the money. And more importantly it is perfect for our use.”

Helpful Report

Posted 6 years ago

“Courier guys missed the chairs in first delivery. Just delivered the table. Received chairs few more days after that. The chairs I received were faulty. Sent messages, photos and evidence. Customer care came back with a response. I provided further details but now awaiting resolution from customer service for more than a week now. Telephone calls have a 30 min wait and the IVR machine tells me to disconnect after a certain time without even giving the option to wait longer. I have had no calls from the customer service even once. Received SMS from a totally strange number just stating Furniture number. It does not even have the word "Order number". Just quotes some random number and we have to understand the whole thing by ourselves. Pathetic service. Would have given only 1 star but the rest of the parts are of good quality so gave them a 2 star but I'd give them a zero star for their customer service”

Helpful Report

Posted 6 years ago

“Good communication, delivery was delayed a little - but not a problem The item (blue teal snuggle sofa) is LOVELY!!”

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Posted 6 years ago

“Fantastic bed, really well made and sent out for delivery the next day. The bed is amazing and so comfortable. The only problem was the dpd courier driver told us he would be an hour. 5 hours later he arrived. Some lame excuse about running out of diesel. But that's nothing to do with the quality of this bed. Thank you”

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Posted 6 years ago

“Just what I would expect, satisfied with the coffee table we ordered and the delivery went according to the information we were given on tracking.”

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Posted 6 years ago

“Fast delivery and great bed very pleased with it”

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Posted 6 years ago

“Prompt, on time, professional and good quality which exceeded my expectations. I can recommend this company. Pleasure to do the business with Furniture 123”

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Posted 6 years ago

“Fast delivery good quality product. Very happy customer.”

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Posted 6 years ago

“Came in 3 boxes with little instructions and took 6 hours to build. A lot of blood sweat and tears but the bed looks fantastic and my daughter loves it!”

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Posted 6 years ago

“Extremely quick deliver and excellent item - very pleased”

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Posted 6 years ago

“Very Happy with Lexi bedside cabinets Delivered promptly, on time , well packed , no damage . Look beautiful, good value for money . All covered in protective film”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,991 reviews