Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another lovely bed for our children. delivery staff where fantastic and on time. Assembly was just as instructions say thank you.”

Helpful Report

Posted 5 years ago

“Bought a lovely looking shoe cupboard.. Stylish and solid wood. Was so pleased that withinbv24 hours we bought another. Superb value for money.”

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Posted 5 years ago

“I purchased dining table and 6 chairs the quality was far better than expected for the price delivery was really good delivered on time by two very cheerful and helpful men very pleased with my purchase.”

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Posted 5 years ago

“I’m absolutely delighted with the tv unit recently purchased, it’s very sturdy and looks great. My husband commented on how diligent the delivery men were. Easy to assemble with no damaged or missing parts. It’s a shame the tv I ordered from another company to sit on the unit didn’t arrive in the same condition. Well done for great service, I’ll be back again!”

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Posted 5 years ago

“Very nice service and top of the range product”

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Posted 5 years ago

“Great products. I bought a stool and a king size bed, both of which were fantastic quality. Delivery was well communicated and on time. Would definitely use them again.”

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Posted 5 years ago

“The furniture was delivered by a helpful driver. I am impressed by the quality of the furniture it is very solid and looks amazing”

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Posted 5 years ago

“very solid when built. Simple to build if you arrange your bags in alphabetical order and follow instructions. I used a small electric friver to save on my wrist action. I'd like the bedside cabinets when i can get enough money together”

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Posted 5 years ago

“They informed me when they would deliver and was bang on time, i would use again in the future.”

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Posted 5 years ago

“Excellent company, item delivered on time and well packed. Would definitely recommend them.”

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Posted 5 years ago

“Absolutely fabulous service, product and value for money. Couldn’t be happier with our table and chairs.”

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Posted 5 years ago

“Brilliant service,brilliant products and delivered as promised on time. Easy to assemble as all the parts and fixings were presenr and correct. Looking forward to placing another order early in the new year. Thanks to all concerned and Merry Christmas. Regards Graham Logan.”

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Posted 5 years ago

“The purple bench is so beautiful very good quality and perfect price. Very happy with the purchase.”

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Posted 5 years ago

“Great product at a great price.”

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Posted 5 years ago

“The whole process was really simple. The bed being so cheap we expected cheap quality but was blown away by how high quality the bed was. The material is of a high quality, the structure and welds again excellent/ Delivery drivers were on time and brought the bed in, opened up the boxes to check no damage in transit. Really simple bed to assemble and a very happy customer. Thanks you!”

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Posted 5 years ago

“The service was very good, very easy and always giving great communication throughout the process. The item was very well priced and is of good quality. The delivery was bang on time and the delivery drivers were very friendly and explained what they were allowed to do and not allowe. Very happy with the service and product.”

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Posted 5 years ago

“Great quality furniture and super quick delivery 5🌟”

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Posted 5 years ago

“Beautiful colour. Exactly what we expected and delivered on time.”

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Posted 5 years ago

“Delivery came on time and getting the time slot the day before and a phonecall 30mins before they arrived was helpful! Bed took ages to put up but that's because it was a mid sleeper with desk, cabinet and chest of drawers! Very good quality for the price, certainly the cheapest i had found it!”

Helpful Report

Posted 5 years ago

“Brought Oak table and 4 chairs with a bench. Lovely quality and looking lovely in our new dinning room. Table easy to put together only 5 minutes, chairs took a bit longer as for the bench took forever lol but worth it. Can't complain about everything delivery all on time can't fault would definitely recommend and will be ordering again.”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews