Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good - purchase, Saturday delivery and assembly. The bed I ordered is lovely!”

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Posted 5 years ago

“Very helpful to carrying the delivery to bedroom.”

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Posted 5 years ago

“Delivered safely, pleasant guys. Easy to construct.”

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Posted 5 years ago

“The table and four chairs I bought from furniture 123 was outstanding when I put my order in I could not believe how fast the delivery was the cost asd service is 100% will buy from them again many thanks”

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Posted 5 years ago

“Amazing service, quick delivery. Had trouble with payment initially and they were very quick to follow up and assist with my purchase.”

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Posted 5 years ago

“Excellent chairs and customer service!!”

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Posted 5 years ago

“Delivered on time, beautiful, great quality. Extremely good value and they are ridiculously comfy. Very happy with my purchase.”

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Posted 5 years ago

“Very pleased with my order. The long stool was exactly as described and very sturdy. Payment and delivery was efficient.”

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Posted 5 years ago

“Beautiful bed. Really nice quality material and design. I accidentally chose incorrect delivery option as I was in work, and when I called the lady I spoke to had the bed delivered the next day. Amazing.”

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Posted 5 years ago

“The bed is fabulous my kids love it so much”

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Posted 5 years ago

“Ordered extending table, seats 8. Easy ordering, arrived on time, great delivery personnel. Painted base and legs grey before easy assembly. Looks more expensive now, wouldn't believe we only paid £120.”

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Posted 5 years ago

“The item was Quickly delivered 1st Service”

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Posted 5 years ago

“Ordered the high gloss grey bedside cabinet and drawers for my grandson. Delivery was when they said and my grandson loves them. Only issue is I didn’t know it was flat packed and as it’s of a high quality it took us 6 hours to put together!”

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Posted 5 years ago

“Purchased a white high gloss tv unit and is very happy with it. Good delivery service came on time. Good quality product”

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Posted 5 years ago

“No problems. Fast delivery and good communication”

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Posted 5 years ago

“I was very impressed with the step by step instructions .very clear and easy to follow ,also the fact that all the different screws were packed and labelled separately.quality was good and would highly recommend this company.delivery guys were helpful and took it upstairs and into the appropriate room for me ... Top notch.one of the boxes was damaged but all was well inside the box and the driver noted this on his paperwork .”

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Posted 5 years ago

“I'm really happy with my puchase, they comadated with delivery date as my rota changed at work last minute, and when the guys delivered it they checked everything , and when I put it together the instructions were easy to read and put it together very easy and it was straight forward beautiful bed any girl will love this”

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Posted 5 years ago

“My fireplace makes my front room.”

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Posted 5 years ago

“Fantastic bed, the labelling and instructions were really good, very easy to follow. Bed looks great and my Grandchildren love it.”

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Posted 5 years ago

“after a complete tear out and start again I’m our front room we looked at several Tv units and this one matched everything we were looking for, many people complained in the desires it was difficult to build but this is what makes it a sturdy nice quality piece, study and follow the instructions and it comes together beautifully, it was delivered on tome and well packed with protective film covering the on show surfaces. Recommend unit and seller Many Thanks Mr&Mrs D”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews