Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery and great product, went together easy looks great.”

Helpful Report

Posted 5 years ago

“Table good quality. Delivery team were great rang to say what time they would be here and unpacked items to check everything was ok. Great service”

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Posted 5 years ago

“Table was excellent quality and very competitively priced. Excellent service and arrived on the day and time notified.”

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Posted 5 years ago

“Very easy website . The product brought was just what we wanted and a brilliant price too . The product was delivered at the exact time they said . Lots of contact with the delivery people keeping me up to date . Loads of packing keeping the dresser perfect. Excellent build Very happy customers”

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Posted 5 years ago

“Great service ...item came day early which was fantastic ...delivery team very polite ...item is so much better than I expected ...will definitely purchase from you again”

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Posted 5 years ago

“Really nice piece of furniture and priced right too”

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Posted 5 years ago

“Ordered a few items from Furniture 123. Communication, reliability and quality has been outstanding each time”

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Posted 5 years ago

“We were notified with the date of arrival, also the times between. The goods were delivered on time and date, The goods were brought into the house, by two very nice, polite gentlemen. I would not fail to use these people again. 1st class.”

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Posted 5 years ago

“Had to wait a few weeks for delivery but was in no rush so that wasn't a problem. The delivery team were exceptional - very polite and helpful. Thank you! The bed was lovely and better than anticipated.”

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Posted 5 years ago

“Luv this furniture I have the drawers as well and my bedroom looks spectacular ❤️❤️❤️”

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Posted 5 years ago

“The delivery was efficient. The company reduced payment promptly when they realised I had been slightly overcharged. From what I can see the item is in good order, though as it is a present, I have not yet taken it out of the box properly.”

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Posted 5 years ago

“Great product quick and easy delivery! Great value will definitely be ordering again”

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Posted 5 years ago

“easy, delivery guys were helpful and friendly. bed is perfect my son is thrilled”

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Posted 5 years ago

“Bought a bedroom set, turned up in excellent condition and everything felt high quality. Cant fault delivery or the price”

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Posted 5 years ago

“Excellent product and service. Ordered Friday evening and was delivered Saturday morning. Couldn’t ask for anymore”

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Posted 5 years ago

“A well made ottoman delivered on time and in good order.”

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Posted 5 years ago

“Parcel arrived in battered box but contents fine and I’m thrilled with table.”

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Posted 5 years ago

“I was so happy with my delivery,my delivery drivers Jason and Olly were just amazing to climb two fights of stairs just to help make things easier for my husband who has a broken foot.The quality of your furniture is just superb,fantastic quality and service, I am a very happy bunny.xx”

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Posted 5 years ago

“Efficiency”

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Posted 5 years ago

“Lovely bed. Looks amazing in Our newly renovated spare room. The quality is good and the fabric is smooth and looks luxurious. Assembly was a bit tricky as the instructions weren't brilliant but we got there in the end. It wasn't a quick job as we were expecting. Delivery was good and we were kept up to date with the time and day it was arriving and the drivers phoned ahead to let us know they were on their way. Overall very pleased with the end product just waiting for someone to stay over now so they can let us know what its like to sleep in!”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews