Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service. I'm very happy. Would buy from you again”

Helpful Report

Posted 5 years ago

“Great service Great item Great price”

Helpful Report

Posted 5 years ago

“I purchased a wooden extendable table and chairs and so chuffed with it...well worth the money and the delivery was was good I didn’t have to wait long.”

Helpful Report

Posted 5 years ago

“Excellent wish all deliveries were as easy as this 👍🏻”

Helpful Report

Posted 5 years ago

“One of the nicest and cheapest beds around!!!! Beautiful soft baby pink velvet.”

Helpful Report

Posted 5 years ago

“Very pleased with my coffee table & nest of table great quality reasonably priced, easy to use website fast delivery thank you.”

Helpful Report

Posted 5 years ago

“Boys are very happy with the bunk bed :)”

Helpful Report

Posted 5 years ago

“Very good service from this company. Furniture arrived prompt and very well packed. Price went up and down on website which was frustrating.”

Helpful Report

Posted 5 years ago

“Excellent service delivered on time and delivered what we ordered Certainly Well please with compney”

Helpful Report

Posted 5 years ago

“I ordered bedside tables around midnight on a Monday and they arrived on the Wednesday, what a fab service!”

Helpful Report

Posted 5 years ago

“Fast delivery great price and I love my new dining chairs will definitely shop here again”

Helpful Report

Posted 5 years ago

“I cannot fault Furniture 123 in any way!! I ordered a cabin bed for my daughter and she is completely happy with it. All the parts were with it and the instructions were easy to follow. After ordering this item, it was delivered the very next day. I will definitely recommend this company. “Gold Award” to Furniture 123.”

Helpful Report

Posted 5 years ago

“Delivery was on time and very helpfull”

Helpful Report

Posted 5 years ago

“Delivery was on the date you said. The quality of the furniture is top notch. Understanding how to put it together eliminates all the problems other reviewers have posted. It has complimented my lounge beyond imagination. Friends are ordering from you for their new home.”

Helpful Report

Posted 5 years ago

“Fantastic service from start to finish with this company would not hesitate too use again.”

Helpful Report

Posted 5 years ago

“Grade Services, quick delivery, very polite delivery mens. I Just received my items and I still did not open them, but everything looks great at the moment. Good value, hope good quality too. I will Wright more later. So far I am satisfide. Thank you.”

Helpful Report

Posted 5 years ago

“Grest service..quick from start to finish.. Delivery guys took furniture upstairs for me too. only bad point was having to wait so long for someone to answer the phone.”

Helpful Report

Posted 5 years ago

“Very competitive price and quickly delivered. Excellent service.”

Helpful Report

Posted 5 years ago

“Good customer service. On the whole.. However arrived later than the time intended after allocated time slot.. I did have to call them ! Fair price for wardrobe. But friendly guys when it finally arrived. Helpful. Would order again as am pleased with the wardrobe. Instructions easy to follow. So my partner says!”