Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 473 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alles war in Ordnung, gerne wieder.”

Helpful Report

Posted 1 week ago

Hello, We're glad everything went well and that you'd like to shop with us again. If you have any further questions or requests, please let us know. Hallo, Es freut uns, dass alles in Ordnung war und Sie gerne wieder bei uns einkaufen. Wenn Sie weitere Fragen oder Wünsche haben, lassen Sie es uns bitte wissen. Liebe Grüße, Team Future Shop

Posted 1 week ago

“Exemplary service and delivery. Happy customer since 2018.”

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Posted 1 week ago

Hi there, Thanks for your loyalty and for sharing your experience. If you need anything else, please let us know.

Posted 1 week ago

“The QED Revelation speaker cable produced clarity, refinement, and realism to the music. It brings out the true potential of my vintage audio equipment-Luxman L540 and Sony CDP 555ESJ. The purchase process and delivery was excellent.”

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Posted 2 weeks ago

Hi there, We’re so happy to hear the QED Revelation speaker cable unlocked clarity and helped you get the most from your equipment. Thanks for taking the time to share your feedback. If you need any further assistance or recommendations, please let us know.

Posted 1 week ago

“Super fast delivery, Great packaging and a request for Feedback of Customer satisfaction.”

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Posted 2 weeks ago

Hi Thomas, We're delighted you were happy with the fast delivery and service. Thanks for taking the time to share your feedback. If you need anything else, please let us know.

Posted 1 week ago

“I have just purchased the following Items. MS HD Power Audio Quality UK Single Gang Wall Socket Gold along with a Quantum Science Audio (QSA) Power Jitter Yellow UK Plug also a MS HD Power Audio Quality 13A UK Plug Gold They may be from the lower end of the market but little steps. I was surprised by adding these how much it has improved my sound giving me a front seat by opening up the sound stage and an even cleaner all round sound. This is not my first purchase from Future Shop and because these guys offer a first class service it will not be my last. Keep up the good work guys.”

Helpful Report

Posted 2 weeks ago

Hi Tom, Many thanks for taking the time to share your feedback. We're delighted the upgrades improved your sound and that you’ve had a great service from us. If you need anything else, please let us know.

Posted 1 week ago

“Great service quick turnaround and great product”

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Posted 2 weeks ago

Many thanks for taking the time to let us know, Roger. It's much appreciated

Posted 2 weeks ago

“Excellent customer service! Thanks again.”

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Posted 2 weeks ago

Hi Paul, Many thanks for taking the time to leave your five-star review. If you need anything else, please let us know.

Posted 2 weeks ago

“All is Ok Thank you!”

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Posted 2 weeks ago

Thank you, Georgi :)

Posted 2 weeks ago

“QED audio cables are sold at very high prices in Japan, making them practically unaffordable. Future Shop-san offers them at a very fair price that everyone can afford. Their straightforward sales process and fast shipping make them highly recommended for those living in Japan. (QEDのオーディオケーブルは日本国内では非常に高価で、ほとんど手が出せないのが現状です。しかし、Future Shopさんでは誰もが購入できる非常にリーズナブルな価格で提供しています。分かりやすい販売プロセスと迅速な配送は、日本在住の方に特におすすめです)”

Helpful Report

Posted 2 weeks ago

Many thanks for taking the time to share your experience. We’re glad our pricing and service met your needs.

Posted 2 weeks ago

“It was a great purchase, good value for money. Saluti & grazie mille.”

Helpful Report

Posted 2 weeks ago

Hi Riccardo, Thank you for the lovely review. We're delighted you’re happy with your purchase and that you felt you got good value for money.

Posted 2 weeks ago

“Top qualité dans la relation client”

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Posted 2 weeks ago

Hello Henry, Thank you so much for taking the time to share your feedback. We're delighted that you enjoyed the customer experience and appreciated the quality. If you need any assistance or further information, please don't hesitate to contact us. Bonjour Henry, Merci beaucoup d’avoir pris le temps de partager votre avis. Nous sommes ravis que la relation client vous ait plu et que vous appréciez la qualité. Si vous avez besoin d’aide ou de plus d’informations, n’hésitez pas à nous solliciter. Bien à vous, L'équipe Future Shop

Posted 2 weeks ago

“I have ordered cables from Future Shop in the past and always found them a very efficient company. I also needed a bit of advice this time, and Mark was very helpful.”

Helpful Report

Posted 2 weeks ago

Hi there, Many thanks for taking the time to share your experience. We're glad Mark could help and that you found our service efficient. If you need any further advice or cables, we're here.

Posted 2 weeks ago

“Great service and product as described.”

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Posted 2 weeks ago

Hi Scott, We’re so glad to hear you’re happy with the service and product. Thanks for taking the time to let us know.

Posted 2 weeks ago

“Excellent product! Highly recommend.”

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Posted 2 weeks ago

Hi Dmitrijs, Great to know you loved the product, thank you. If you need anything else, please let us know.

Posted 2 weeks ago

“After placing 2 orders recently, both were delivered very quickly. These guys have always been spot on with their service and deserve a highly recommended from me.”

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Posted 2 weeks ago

Hi Philip, Many thanks for taking the time to share your fantastic feedback. We’re really glad to hear your orders arrived quickly and that you’re happy with our service.

Posted 2 weeks ago

“Ordered the Audioquest Cat7 Ethernet cable and Audioquest Cinnamon Digital Interconnect in the evening. Had confirmation it was dispatched the next day and delivered the day after that! Perfect! Cannot get any better than that.”

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Posted 2 weeks ago

That's fantastic to know Steve. Thank you so much for taking the time to share your thoughts. It helps a lot. If you need anything else, please let us know.

Posted 2 weeks ago

“Usual excellent service from Future Shop. As for the IsoTek EVO3 ISOPLUG, it clearly works to clean up the sound and improve audio SQ, at least in my system. Don't worry about Iso Tek instruction to place near noise generator. I placed devise - as most users would - close to audio component mains plugs. Interesting, as I change position of the IsoTek EVO3 ISOPLUG between available power sockets the sound changes a little. Worth experimenting.”

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Posted 2 weeks ago

Many customers report the same experience, so we're glad the Isotek Isoplug met your expectations, and your note about placement is interesting. Thank you for taking the time to let us know.

Posted 2 weeks ago

“Excellent service from Futureshop. Very timely delivery after burn in of the Chord Clearway x array interconnects i purchased. These are to replace my original Clearways I bought a good few years ago. I've been very happy with them, yet I read there was a vast improvement with these new version. They do not disappoint. Thank you”

Helpful Report

Posted 2 weeks ago

Hi Barry, We’re glad the upgrade meets your expectations; they are indeed great interconnects as reported by many customers. If you need anything else, please let us know.

Posted 2 weeks ago

“I purchased a Van den Hul “the name” interconnect, & the service I received was second to none! I placed the order online, selecting next day DPD delivery, but because I used Applepay it reverted to the cheapest postal option, so I called future shop immediately to change to the next day service. The lovely guy I spoke to assured me that the Royal Mail service would likely be with me next day, and it was. The product itself was packaged very well, and is gorgeous & well made, a huge step up in quality over the audioquest cable it’s replacing. I’m very happy, and wouldn’t hesitate to order from them again in future”

Helpful Report

Posted 2 weeks ago

Thank you, Gary, for such a detailed review :) We’re really pleased that everything worked out smoothly. It’s great to hear you’re enjoying the VDH The Name interconnect and that it’s made such a noticeable improvement in your system. We appreciate your kind words and look forward to helping you again in the future. Many thanks once again.

Posted 2 weeks ago

“Easy ordering, prompt delivery”

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Posted 2 weeks ago

Hi Antony, Many thanks for taking the time to leave your five-star review. It's very much appreciated. If you need anything else, please let us know.

Posted 2 weeks ago

Future Shop is rated 5.0 based on 473 reviews