Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 474 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate the prompt email responses.”

Helpful Report

Posted 4 weeks ago

Hi Hing-Yiu, Thank you for your kind note. We’re glad our email responses met your expectations. If there’s anything else you need, don't hesitate to contact us.

Posted 4 weeks ago

“Got my order the very next day - incredible service.”

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Posted 4 weeks ago

Hi Ian, Always nice to see happy customers, thank you. If there’s anything else you need, please let us know.

Posted 4 weeks ago

“A very efficient company, much needed to hi fi enthusiasts as the shops are fast disappearing”

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Posted 4 weeks ago

Thank you for your kind words, Gary. We’re glad you find us a reliable option for Hi-Fi enthusiasts, that's quite a compliment, which is much appreciated by the team at Future Shop. If there’s anything else you need, please let us know.

Posted 4 weeks ago

“Thank you for the prompt delivery—it arrived sooner than expected. I'm delighted. I have other items on order as well, so I hope they arrive safely.”

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Posted 4 weeks ago

Thank you for your kind words and for choosing Future Shop. We’re glad you’re delighted with the service. If there’s anything else you need or if your other items arrive safely, please let us know.

Posted 4 weeks ago

“Easy to use web site, order delivered within a couple of days, would use this company again.”

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Posted 4 weeks ago

Many thanks for taking the time to leave a 5 Star review, Paul. If you need anything else, please let us know.

Posted 4 weeks ago

“Excellent service”

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Posted 1 month ago

Thanks you Darrin.

Posted 4 weeks ago

“Expert and helpfull advice, along with very good products supplied that fullfilled all my expectations.”

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Posted 1 month ago

Thank you for your kind words, Mike. We’re glad you’re happy with the products. If you need anything else, please let us know.

Posted 4 weeks ago

“Ordering was straightforward and the goods were dispatched very quickly. Unfortunately DPD delayed delivery by 24 hours (as usual) but when it did arrive it was very well packed.”

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Posted 1 month ago

Thank you for sharing your experience, Julian. We’re glad the ordering was straightforward, but apologise for the delay with DPD. If you need anything else, please shout.

Posted 4 weeks ago

“Another successful cable purchase from Future Shop. They have an amazing selection of cables, competitive pricing, and superb support. Their staff are friendly and very knowledgeable, so it feels a very comfortable process to deal,with them.”

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Posted 1 month ago

Thank you for sharing your experienceSteve. We’re delighted you’re happy with our support and that our staff made the process comfortable. If you need anything else, Steve, please shout.

Posted 1 month ago

“Top outfit. Product delivered next day , packaged well. Item priced reasonably.”

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Posted 1 month ago

Thank you for taking the time to let us know, Abdul. It's much appreciated,

Posted 1 month ago

“Briliant communication and next day delivery, and a very good cable aswell.”

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Posted 1 month ago

Thank you, Marius. We're delighted you're so happy. Many thanks for the review.

Posted 1 month ago

“Great advice”

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Posted 1 month ago

Thank you, Elyot.

Posted 1 month ago

“Great service from ordering, answering my questions about expected delivery (I needed asap as I was hoping to take the portable amplifier away with me), the delivery which was next day as committed and the product itself is amazing. The ifi Gobar is a game changer if you listen to music via a portable device in particular. Great service all round.”

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Posted 1 month ago

Thank you for sharing your experience, Barnaby. We're delighred the service and product exceeded your expectations. Enjoy the portable amplifier!

Posted 1 month ago

“Delivered as expected”

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Posted 1 month ago

Hi Denis, Many thanks for letting us know. If you need anything else, please do not hesitate to contact us.

Posted 1 month ago

“I've only used Futureshop a couple of times so far, but this last time I ordered the product late in the afternoon and it was delivered the next morning. Absolutely incredible service. It will certainly be a store I use more often.”

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Posted 1 month ago

Thank you for your kind words, Paul. It's much appreciated. If you need anything else, please shout and thank you so much for taking the time to leave your review.

Posted 1 month ago

“A wide variety of audio-visual products are available, and international shipping is fast and reasonably priced.”

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Posted 1 month ago

Thank you for sharing your experience. We’re glad you found a wide variety of products and that international shipping is fast and reasonably priced.

Posted 1 month ago

“Thoroughly recommend the Future Shop. Comprehensive website with excellent prices, and top notch sales support! Nigel was ever so prompt and helpful in directing me through the purchase and delivery options as I am an overseas buyer.”

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Posted 1 month ago

Thank you Velizar for sharing your experience. We’re delighted Nigel could help make your overseas purchase smooth and straightforward.

Posted 1 month ago

“Purchased tacima 6-gang mains conditioner for a friend , 2nd purchase from futureshop & won't be the last , excellent service so another well deserved big FANX 👍 .”

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Posted 1 month ago

Many thanks for sharing your thoughts John. It's much appreciated

Posted 1 month ago

“Das Einbrennen der Lautsprecherkabel Qed XT41 erfolgte sehr schnell. Auch die Lieferung ist problemlos uns zügig erfolgt. Ich kann den Shop nur weiter empfehlen.”

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Posted 1 month ago

The Qed XT40 speaker cables burned in very quickly. Delivery was also smooth and prompt. I can highly recommend this shop. Hi Herbert, Thank you for taking the time to share your thoughts. We appreciate the feedback.

Posted 1 month ago

“One of the best guide from the experts team and very promising product as intended.”

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Posted 1 month ago

Hi Sathishkumar, Many thanks for taking the time to leave your review. Your kind words about the tam are much appreciated. If you need anything else, please let us know.

Posted 1 month ago

Future Shop is rated 5.0 based on 474 reviews