Future Shop Reviews

Name: Future Shop
Address: Unit 5 MODA Centre, Stirling Way, Borehamwood, Hertfordshire
Rating: 4.96

5.0 Rating 473 Reviews

98 %

of reviewers recommend Future Shop

5.0

Based on 473 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

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Future Shop 5 star review on 18th February 2026

Pedro

Albertus

Future Shop 5 star review on 18th January 2026

Anonymous

Future Shop 5 star review on 9th January 2026

Dougie Singh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to order the items, which were delivered promptly.”

Helpful Report

Posted 2 weeks ago

Hi Barry, Many thanks for your five-star review. We’re really glad you found the ordering quick and the delivery prompt. If you need anything else, please let us know.

Posted 2 weeks ago

“Amazing service! Received my order the next day. Excellent product. Thank you Future Shop!”

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Posted 3 weeks ago

Hi Ivan, Many thanks for your five-star review. We’re really glad you’re happy with the service and the product, and that your order arrived quickly. If you need anything else, please let us know.

Posted 3 weeks ago

“I ordered a QED Reference Digital XLR 40 AES/EBU Audio Cable to use with an old Chord DAC 64 that I had previously used with optical and digital co axial cables. I currently use a Chord Qutest DAC and wanted to bring the DAC64 back into use as I have other equipment to runthrough a second DAC now. The cable was despatched the day I ordered it and arrived the next day, great service as usual from Futureshop. First time I have tried this type of cable on a DAC and I didn't want to spend a fortune in case I wasn't impressed so I trusted QED's expertise and have to say I am very impressed especially given the cost compared to some other manufacturers AES/EBU cables.”

Helpful Report

Posted 3 weeks ago

Hi Nicholas, Many thanks for your five-star review. We’re really glad you’re impressed with the QED cable and the value it offers. If you need any further assistance or have questions, please let us know.

Posted 3 weeks ago

“Great service fast delivery and a great range of products”

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Posted 3 weeks ago

Many thanks for leaving your five-star review, Robert. If you need anything else, please let us know.

Posted 3 weeks ago

“Good Service on the phone, modifying order sent. Delivery Service by Fedex to France was ok. Ordered bare wires, but well prepared for immediate connection !!!!”

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Posted 3 weeks ago

Hi there, Thank you for taking the time to share your thoughts, it's much appreciated. Glad the bare wires were well prepared for immediate connection If you need anything else, please shout.

Posted 3 weeks ago

“Just received my atacama hi fi rack...extremely pleased with the quality, had it set up in no time at all. Ordered on tues delivered on fri job done thank you!”

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Posted 3 weeks ago

Hi Nelson, Many thanks for your kind review. We’re so glad you’re pleased with the Atacama rack, and that delivery was quick. If you need anything else, please let us know. Thank you

Posted 3 weeks ago

“Excellent service. I bought a pair of speaker cables and opted for the 75 hours burn in service too. The cables arrived quickly after the burn in process. I would happily buy from Futureshop again.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your kind review. We’re glad you’re happy with the service and the burn-in option. If you need anything else, please let us know.

Posted 3 weeks ago

“This company delivered a quality service. Super quick delivery time with great packaging making sure the leads arrived in top condition.”

Future Shop 5 star review on 9th March 2026

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Posted 3 weeks ago

Thank you, Simon. Your review and images are much appreciated. If you need anything else, please let us know.

Posted 3 weeks ago

“Great efficient service , can't fault anything.”

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Posted 3 weeks ago

Hi Neil, Many thanks for taking the time to leave your review. If you need anything else, please let us know.

Posted 3 weeks ago

“Nothing to complain about”

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Posted 3 weeks ago

Hi Mark, Thank you for your five-star review. If you need anything else, please let us know.

Posted 3 weeks ago

“Great service and knowledge”

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Posted 3 weeks ago

Many thanks, Paul.

Posted 3 weeks ago

“Bellissimo cavo usb, funziona alla perfezione. Consegna super veloce.”

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Posted 3 weeks ago

Hi Massimo, Thanks for your review. We're glad to hear the USB cable works perfectly and the delivery was super fast, thanks for taking the time to let us know. If you need anything else, we're here.

Posted 3 weeks ago

“Excellent service very fast despatch and a very competive price for a quality product.”

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Posted 3 weeks ago

Hi there, Thank you for your fantastic review. If you need anything else, please let us know.

Posted 3 weeks ago

“A great online shopping experience. Ordered my cable late afternoon and it was with me lunchtime the next day! Perfect service. Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you, Mark. We’re really pleased the cable reached you so quickly and that the whole ordering experience worked smoothly. Your feedback is much appreciated.

Posted 3 weeks ago

“Professional service no matter what”

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Posted 3 weeks ago

That's fantastic to hear, Chris. Thank you for sharing your thoughts.

Posted 3 weeks ago

“They did 96 hours burn in on 2 furutech mains cables I ordered. Great clarity with my new luxman amp. Have bought from futureshop a number of times in the past. Great company for hifi gear and very helpful staff.”

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Posted 3 weeks ago

Hi Graham, We're so happy to hear the Luxman amp is delivering clear results. Thank you for taking the time to review. If you need anything else, please let us know.

Posted 3 weeks ago

“I altered the speaker cable length after 1st day of ordering, and service is excellent! Shipment is fast!I received the goods without any issue. Happy listening.”

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Posted 3 weeks ago

Hi there, Thank you for your review. We’re so glad to hear you’re happy with the service and the products. If you need anything else, please let us know.

Posted 3 weeks ago

“Pleased with my purchase and prompt delivery like to support local businesses”

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Posted 4 weeks ago

Hi Paul, We’re glad you’re pleased with your purchase and the prompt delivery, and we appreciate your support for local businesses. If there’s anything else you need, please let us know.

Posted 4 weeks ago

“Very good service quick delivery and professional quality items as described very happy would recommend this company Always A++++++++++++++++++++++++++.”

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Posted 4 weeks ago

Hi Gino, We appreciate your rating and feedback. If there’s anything else you need, please let us know.

Posted 4 weeks ago

“I appreciate the prompt email responses.”

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Posted 4 weeks ago

Hi Hing-Yiu, Thank you for your kind note. We’re glad our email responses met your expectations. If there’s anything else you need, don't hesitate to contact us.

Posted 4 weeks ago

Future Shop is rated 5.0 based on 473 reviews