Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,867 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,867 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Caro and Fy did exactly what they promised and more. He was exited about his work, helpful and made sure I was satisfied. In our world where so many are just getting by Fy embraced their commitment and delivered. Way to go Fy. Danny Williams”

Helpful Report

Posted 4 years ago

“Order 3 times before and had no problem. However the 4th time I’ve ordered a print and it’s still being prepared for shipment!! Said it would be delivered within 3-5 I ordered over 9 days ago!!!!”

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Posted 4 years ago

“Excellent product quality and service”

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Posted 4 years ago

“Terrible 1st experience! I purchased 3 prints over a week ago and their website states they ship within 1-3 days. Sent customer service an email to get a status update and NO RESPONSE. Website also states they respond within 24 hours, which has also not been the case. I have now sent 2 emails.”

Helpful Report

Posted 5 years ago

Hi Jessica, we're really sorry you had this experience! I'm afraid we're slightly busier than usual and it's taking us longer to respond at the moment - please accept our apologies for this. I've just responded to your email now and we hope this helps. Just send us a reply should you have any further questions or concerns. Best, Sabrina from Fy!

Posted 5 years ago

Fy is rated 4.4 based on 1,867 reviews