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Fy Reviews

4.4 Rating 1,867 Reviews

84 %

of reviewers recommend Fy

Company Reviews

4.4

Based on 1,867 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

hello@iamfy.co

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Fy 1 star review on 16th October 2023

Sydney, Australia

Fy 1 star review on 18th August 2023

Fy 1 star review on 18th August 2023

Fy 1 star review on 21st May 2022

Fy 5 star review on 6th March 2021

Fy 5 star review on 23rd February 2021

Fy 5 star review on 19th February 2021

110

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am really happy with the service I have received from fy, firstly the print I ordered is of an excellent quality and exactly as pictured/described on the website. The delivery did take a little longer than originally stated, but with everything that's going on right now that's to be expected so it wasn't a problem. I also contacted the customer service department on 2 separate occasions and both times I got a very quick response and the people answering (Maria and Sarah) were both really friendly and helpful, I couldn't ask for a better service!”

Posted 3 years ago

“Wonderful prints , amazing customer service .. will use again and recommend highly.”

Posted 3 years ago

“Amazing customer service”

Posted 3 years ago

“We ordered some stuff, but wanted to keep a couple and return the rest. They refunded the amount for our order and we didn't have to return the rest, instead they encouraged us to recycle, donate or pass it onto family and friends. Now that's what I call costumer service! Great feeling.”

Posted 3 years ago

“The customer service I received from Paloma & the Fy! team was fantastic. Paloma responded almost immediately when I reached out to the team for help with an issue & also provided effective solutions for a swift resolution. Thank you, Paloma!”

Posted 3 years ago

“Excellent customer service - they promptly replaced an item that was broken in transit.”

Posted 3 years ago

“Amazing customer service and incredible products! I will definitely continue to shop with Fy!”

Posted 3 years ago

“Love the variety on Fy, it was hard to choose. High quality paper, protective shipping, and a happy wall in my home.”

Posted 3 years ago

“Outstanding customer service, great to see a company take so much care over their customers plus great communication. Will definitely buy again from in the future. Well done keep up the great work”

Posted 3 years ago

“I would highly recommend Fy. They have great products at very reasonable prices to suit every home style. Whilst at the beginning I had some issues with the delivery where the fault was with the courier, their customer service was very patient and understanding and helpful. I bought 2 rubs, both of which were true to their advertised picture and of high quality .”

Posted 3 years ago

“wonderful prints and even better customer service!”

Fy 5 star review on 23rd June 2020

Posted 3 years ago

“Quality product with awesome customer service! Will definitely order from again!”

Posted 3 years ago

“Absolutely fantastic customer service - I couldn't ask for better when I had a query about a discount! The response was prompt and the action carried out was brilliant!!”

Posted 3 years ago

“Not only do they have outstanding customer service and support, the uniqueness of their items is fantastic”

Posted 3 years ago

“Great quality, excelente costumer service”

Posted 3 years ago

“Great service!”

Posted 3 years ago

“Love my art. Came beautifully and carefully wrapped. Exactly as described and love it every time I pass it!”

Posted 3 years ago

“Great, varied art and excellent customer service.”

Posted 3 years ago

“Had an item to return and the team at fine made it so easy. Great customer service.”

Posted 3 years ago

“This print is fantastic quality and makes me smile. I love it . So happy with it would recommend it to anyone looking for something joyful :)”

Posted 3 years ago

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Fy is rated 4.4 based on 1,867 reviews