Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,886 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a few framed prints and some canvases. They are all great quality, fun and really vibrant. Great customer service too!”

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Posted 6 years ago

“I bought the canvas picture of “To the stars and back “ it is exquisite, looks stunning on my white bedroom wall, quality is exceptional ❤️❤️”

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Posted 6 years ago

“Waited about 3 weeks for my print,but hey,it was shipped from the states ! Which made me even more excited about the print i bought. The print came in faultless condition with striking colours. Its even better than i imagined. High quality,bold colours,im so happy with my print. Its original and its hanging im my room now,grabbing all my friends attention. Will defo use Fy again.”

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Posted 6 years ago

“The most gorgeous print and fabulous customer service. Thanks Fy!”

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Posted 6 years ago

“I have been amazed by the quality of the art work I have ordered, absolutely love all the pieces. One canvas did come damaged but the customer service was amazing and after sending a picture of the damage I was sent a new canvas free of charge, no questions asked. Couldn’t recommend Fy more!”

Helpful Report

Posted 6 years ago

“Prints were amazing! The printer missed one part of the order, but the Fy CS team was wonderful and responsive - connected with them and got that sorted out right away. Ordered a whole bunch more and can’t wait to receive them! Love Fy!”

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Posted 6 years ago

“On placing my order I didn’t get the 20% off which was stated so I sent an email into customer services explaining this. Anyhow, just received a refund of the 20% which I had already forgotten about. Bonus 👍🏼.”

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Posted 6 years ago

“Juli + the Fy! team have been brilliant. The ordering and delivery process was great and although I had some issues with my order, Juli + the Fy! team sorted them immediately and to my total satisfaction. I absolutely recommend Fy to anyone and I’ll certainly be buying from them again.”

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Posted 6 years ago

“theses folks are awesome. i had 2nd thoughts about an impulse buy and they took care of it, quick and painless. actions like that make me a customer for life.”

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Posted 6 years ago

“Immediate and helpful handling of returns query. No fuss. Wouldn't hesitate to use again.”

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Posted 6 years ago

“Just received my first ever order, large canvas picture of “ To the moon and back “ absolutely stunning, I am beyond thrilled with the quality of this canvas picture 👏🏼❤️”

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Posted 6 years ago

“Dimitri is the best”

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Posted 6 years ago

“After ordering the incorrect size of my poster the team at iamfy were quick to respond and help me out with getting the right size! They are extremely helpful and I encourage anyone wanting to “funky” their home up to use this service as the quality of their images are great! Will be ordering more for sure!”

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Posted 6 years ago

“Completely satisfied, they are very fast regarding everything customer-wise.”

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Posted 6 years ago

“I have used Fy a lot and had to use customer services on a couple of occasions. The team are excellent, quick replies with positive outcomes. I would recommend using this company based on the customer service alone. I have dealth with Juli and Effi and they were both fab. Thank you!”

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Posted 6 years ago

“We got two great quality prof ducts delivered very quickly from Fy but one didn’t quite fit with our decor. We contacted the returns team and they went over and above the normal service you would expect. Highly recommended!”

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Posted 6 years ago

“Great Company there service absolutely amazing such great ethics would definitely buy again. Great Value and really about the customers will tell everyone to use.”

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Posted 6 years ago

“The products look exactly as expected and the quality is awesome, although the prices are not very high. I ordered two things and I had some delivery issues with the second one. I texted the customer service and they replied right away with a very helpful and responsive attitude. They cared a lot about my issue and in the end I received my order without much effort. Thanks again to the great service! I can totally recommend Fy!”

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Posted 6 years ago

“Love my print! Excellent quality!”

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Posted 6 years ago

“Fantastic prints, good quality, prompt service! One very happy customer :)”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,886 reviews