Fy Reviews

Name: Fy
Rating: 4.39

4.4 Rating 1,877 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything about this company is incredible. I brought a framed print - quality is beautiful. Delivery was on time and arrived safely. The customer service was even better. This is a great place to buy your prints.”

Helpful Report

Posted 5 years ago

“The prints are fab and really clear. I have ordered a few times now and always received great customer service. A print went missing in the post this time and a replacement was sent out promptly which I have just had from the postie.”

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Posted 5 years ago

“My prints have arrived and they are gorgeous. Fast delivery and excellent customer service too. I’m a very happy customer. Thank you!”

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Posted 5 years ago

“Quality of product is amazing, fast delivery and I needed to change an item size and they did this with no hesitation. Would highly recommend.”

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Posted 5 years ago

“I was impressed with the excellent customer service (shout-out to Juli) of walking me through the process of changing my order. Based on the quality of customer service alone, I really recommend this company. Thank you Juli!”

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Posted 5 years ago

“Great customer service and prompt response to email, quality product and very fast shipping.”

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Posted 5 years ago

“I have nothing but praise for fy! Beautiful products, always arrive in perfect condition and their customer service are simply the loveliest I've possibly ever dealt with, always get back quickly and so personable and friendly. Thank you for a wonderful service, never change! ❤”

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Posted 5 years ago

“So pleased with the quality of the print I bought . Extremely well packaged and fair pricing, great communication when there was a very slight delay with my order . I wouldn’t hesitate to use again or recommend 👏👏👏”

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Posted 5 years ago

“The pictures are great quality and really unusual and different. I will be buying more.”

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Posted 5 years ago

“Effie helped me to get a refund for an item on the live chat today. She was very prompt in responding and extremely helpful overall. Thanks again for great customer service and beautiful products.”

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Posted 5 years ago

“I am not a review writer but the exceptional service received has prompted me pass this on to other potential customers. Delivery was quick, posters were great and live chat agent was really helpful with a return. Will def buy again through this site”

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Posted 5 years ago

“Seamless process from ordering through to delivery with amazing customer service!”

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Posted 5 years ago

“Great customer service and great quality throw.”

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Posted 5 years ago

“What a pleasure it is to do business with Fy! Their products are wonderful and original - ideal for gifts and just to have around. I was particularly happy and grateful that they were so prompt and willing to handle a situation in which I had ordered the wrong sized item - efficient, friendly and caring. Buy from Fy! - you won’t be disappointed. Cheers! Nick”

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Posted 5 years ago

“I totally screwed up with ordering the wrong size print, they were not just super understanding and refunded me the money so I could reorder the correct one, they let me keep the wrong one! So kind, especially when it was my fault!!”

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Posted 5 years ago

“Fy went above and beyond to help me with my purchase. I ordered three framed prints, but when they arrived I realised I had ordered the wrong size. They were absolutely brilliant in helping me sort it out. Couldn't recommend them enough! Will definitely be using it again.”

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Posted 5 years ago

“I ordered something, but then 1 minute later found something better. Fy cancelled my previous order quickly (less than 24 hrs, we are in different countries). Plus, they were SO NICE. Great customer service 👏”

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Posted 5 years ago

“Absolutely wonderful company. All the products are of high quality and stunning. I’ve bought several items now. Customer care service is absolutely outstanding. Would highly recommend. You won’t be disappointed”

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Posted 5 years ago

“Associate Juli was a great help in tracking down and ensuring I would receive my order during the COVID 19 crisis. Outstanding service.”

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Posted 5 years ago

“Excellent customer service & wonderful product offering”

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Posted 5 years ago

Fy is rated 4.4 based on 1,877 reviews