Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,871 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my customised print from Fy. It’s great and exactly what I asked for. Top marks also for the amazing customer service from Caro!”

Helpful Report

Posted 6 years ago

“My order hasn’t been shipped yet but the customer service here is second to none. Really responsive and I love the individual attention your prints are given - little tweaks can be made post-order. Will definitely use again”

Helpful Report

Posted 6 years ago

“This company’s service is amazing. I ordered a personalised quote print so there have been emails backwards and forwards making alterations to layout. Their response to my e mails has been prompt and friendly. The finished product was shipped quickly (received within 2 days from agreeing specification) and quality of the print and paper are great. Reasonable price too. I would highly recommend this company and will be using them again”

Helpful Report

Posted 6 years ago

“Shopping experience was seamless and customer service was perfect (thank you, Caro!). Ordered a personalized print- outreach, proofing, and printing was executed within 24 hour period. Have not yet received product, but based on online interface and customer service- definitely recommend.”

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Posted 6 years ago

“Super customer service! You are actually conversing with real people and not just a computer! Stunning prints and awesome selection for all lovers of a beautifully decorated wall! I highly recommend.”

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Posted 6 years ago

“Caro was very helpful. Caro made sure I was satisfied with my order before the print was completed. Will definitely use Fy again.”

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Posted 6 years ago

“Always good service & quality products”

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Posted 6 years ago

“The posters are beautiful, and customer service was great.”

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Posted 6 years ago

“Great products that are different to the norm and very helpful customer service. I have been buying from Fy for several years because of the great quality.”

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Posted 6 years ago

“I love your site! It’s original & funky! I’ve bought 3/4 pictures from you for myself & as presents & they always arrive immaculate & timely. I had one issue of my parcel not arriving & you didn’t hesitate to help me & sort it out! Thank you!”

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Posted 6 years ago

“My go to company for prints and contemporary furnishings excellent services and delivery”

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Posted 6 years ago

“Great customer service, would recommend”

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Posted 6 years ago

“I love them, I bought two fun quirky posters as part of a gift. Excellent quality of paper and I can’t wait to get them framed.”

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Posted 6 years ago

“Great customer service! Thanks Caro!”

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Posted 6 years ago

“Great service. Difficult to see how to personalise. Got back to me straight away. Now awaiting to receive order”

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Posted 6 years ago

“Received 4 of my 7 prints. Three are personalised. Speedy considering it has been Christmas holidays. Thank you”

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Posted 6 years ago

“Speedy personalisation (even when I supplied the wrong date and needed to change my order!) - can’t wait to see my print on the wall!”

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Posted 6 years ago

“Fabulous service. Friendly email and quick service! Xx”

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Posted 6 years ago

“Great and easy experience from Fy. Ordered a custom print and was contacted immediately to align on what I was looking for, then was sent a final proof to approve before going to print. Terrific outcome - would definitely recommend!”

Helpful Report

Posted 6 years ago

“Quick and helpful to email queries”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,871 reviews