Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,907 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

hello@iamfy.co

Write Your review

Tell us how Fy made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered 5 prints and all of them were exactly what I ordered and great quality. They were shipped quickly and free, even the custom print.”

Helpful Report

Posted 7 years ago

“I have purchased from Fy on several occasions and it is always a positive experience. My latest purchase was a personalised wall print, ordered on Thursday evening, contacted by my personal designer Caro within 12 hours, and over the weekend we discussed various options. Final decision made on Sunday and I received my lovely print this afternoon (Tuesday). Great service all round, including over the weekend! Nothing was too much trouble for Caro - thanks again!”

Helpful Report

Posted 7 years ago

“I have ordered from Fy before and have received great and unusual products and excellent customer service. This time I ordered a print and added my own words. I was e mailed by my own personal designer who sent me samples until it was just what I wanted! Perfect. I am looking forward to it arriving soon! I love this company!”

Helpful Report

Posted 7 years ago

“Needed to exchange a piece of artwork and they very kindly refunded my account and asked me to recycle the print I wanted to exchange . The customer service agent Artiom was very helpful and always responded very quickly to my emails . The artwork I received was stunning , beautifully packed and arrived very very quickly , well before the due date .”

Helpful Report

Posted 7 years ago

“I ordered a customized print and the representative immediately emailed me back with the design I described and it was exactly what I wanted! Very friendly and fast service”

Helpful Report

Posted 7 years ago

“I am beyond delighted by my experience with Fy. I received an unframed print from them as a Christmas gift, and LOVED the print - it was of excellent quality and exactly what I expected. The only problem was that I had a very challenging time finding a frame for it, as it is slightly off-sized (16.5inx23.4in). After searching for a frame for 2 months and having no success (besides custom framing, which would cost me a fortune), I emailed Fy customer service to ask if they could help with my framing problem, as they do sell framed versions of the same print. Not only was Fy willing to refund me for my unframed print (which was beyond the 28 day return window) in exchange for ordering a new, framed print, but they let me KEEP THE OLD PRINT to donate, gift, or display. Sabrina and the Fy team responded to my email inquiry quickly and kindly - and with beyond the result I was hoping for :) I was suspicious of Fy at first because sometimes the ads you see on Instagram aren't exactly reputable businesses......... but do not be afeared! This is a great company with even greater customer service.”

Helpful Report

Posted 7 years ago

“Superb products . Ordered one frame in the wrong size and a refund was sorted quickly. Excellent service excellent company very happy”

Helpful Report

Posted 7 years ago

“Excellent, friendly customer service. Fast delivery and lovely products. Couldn’t have provided a better service. Thank you.”

Helpful Report

Posted 7 years ago

“I really like the variety of options at reasonable prices and am enjoying the three wall prints I ordered! They arrived on time, well-packaged to prevent damage and hassle. When I mis-ordered something and contacted customer service, I received a response that the issue was resolved within two hours. Friendly, prompt customer service!”

Helpful Report

Posted 7 years ago

“Love all the products at Fy and their customer service is superb! Love them. :-)”

Helpful Report

Posted 7 years ago

“Excellent customer service. Speedy delivery. Reasonable prices. Great quality of prints and framing. Definitely recommend.”

Helpful Report

Posted 7 years ago

“Great product and great communication with fast delivery A*”

Helpful Report

Posted 7 years ago

“Great customer service , fabulous value prints, good quality prints , speedy delivery , goods packaged and protected well.”

Helpful Report

Posted 7 years ago

“Beautiful quality prints and very responsive customer service.”

Helpful Report

Posted 7 years ago

“Excellent quality print. Fast delivery and competitive pricing.”

Helpful Report

Posted 7 years ago

“Fantastic service”

Helpful Report

Posted 7 years ago

“Excellent service. Got my art prints very quickly and excellent quality.”

Helpful Report

Posted 7 years ago

“Ordered a picture and it was beautiful- great quality.”

Helpful Report

Posted 7 years ago

“Great service. Lovely prints”

Helpful Report

Posted 7 years ago

“Great quality, the products I ordered looked even better than the pictures! I loved their kindness & fast communication.”

Helpful Report

Posted 7 years ago

Fy is rated 4.4 based on 1,907 reviews