Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,894 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my picture today very prompt delivery excellent CS and it looks fabulous on my bedroom wall !! I will be using Fy again.”

Helpful Report

Posted 7 years ago

“Fy was wonderful! My first time purchasing and won’t be my last!!”

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Posted 7 years ago

“I can not recommend Fy highly enough! Fantastic customer service and beautiful artwork. I will certainly be adding to collection over time. Thanks again.”

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Posted 7 years ago

“Amazing customer service, they were very accessible and helpful in resolving my questions. Beautiful prints as well!”

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Posted 7 years ago

“Excellent service. Responded quickly to my emails.”

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Posted 7 years ago

“My wall art is beautiful. I do regret not buying the frames because it ended up costing me more in the long run. They have amazing customer support. I definitely recommend this company.”

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Posted 7 years ago

“I'm a returning customer having made an initial test purchase a few months ago. Had a slightly damaged frame arrive with my latest purchase which is annoying but repairable wit a bit of glue and a touch up with a marker pen. I reached out to ask the customer service team if i could get a frame replacement with a new print to sit in it if i paid for the print. The team went above and beyond to make this happen for me. Overall - The prints and frames are great products, there is a wide range to choose from, all representing great value and the customer service is excellent. I will be eyeing up any blank walls in my house weighing up which lovely print to acquire next from my new favourite online shop.”

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Posted 7 years ago

“I found everyone at Fy beyond helpful. I needed a change to an artwork and it was sorted. All my orders have been prompt and always arrive in good time, and excellent order.”

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Posted 7 years ago

“Products are lovely quality and the correspondence with the company was friendly and efficient!”

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Posted 7 years ago

“Fy has excellent customer service. I contacted them to return an item I’d purchased that was really cute but just didn’t work how I envisioned, and they were timely and incredibly kind and professional in their response. The rest of the items I purchased were high quality and look excellent in my home. Very pleased with this company and their products.”

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Posted 7 years ago

“Great service great quality, and lovely selection of art prints!”

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Posted 7 years ago

“The poster looks fab the delivery is speedy and the price was brilliant well worth the money 💵”

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Posted 7 years ago

“Love Fy, lots of choices, very modern and reasonably priced, brilliant app too. I bought a phone case and I love it, very sturdy, stylish and arrived quicker than I thought.”

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Posted 7 years ago

“Fantastic personal service when you are having your own words out onto a print! You can check it and make amendments and then approve the final draft. Very happy with Fy!”

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Posted 7 years ago

“Lovely selection of prints for around the home. Also found some great quirky items for around the house. People always comment on where they are from!! Super impressed :)”

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Posted 7 years ago

“Great products, fast delivery, very accommodating customer service staff, and hassle-free returns. Highly recommend!”

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Posted 7 years ago

“I’m so happy with my personalised design, it was quick and easy to arrange! Would definitely recommend! They have done a fab job !”