Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,871 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fy was wonderful! My first time purchasing and won’t be my last!!”

Helpful Report

Posted 6 years ago

“I can not recommend Fy highly enough! Fantastic customer service and beautiful artwork. I will certainly be adding to collection over time. Thanks again.”

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Posted 6 years ago

“Amazing customer service, they were very accessible and helpful in resolving my questions. Beautiful prints as well!”

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Posted 6 years ago

“Excellent service. Responded quickly to my emails.”

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Posted 6 years ago

“My wall art is beautiful. I do regret not buying the frames because it ended up costing me more in the long run. They have amazing customer support. I definitely recommend this company.”

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Posted 6 years ago

“I'm a returning customer having made an initial test purchase a few months ago. Had a slightly damaged frame arrive with my latest purchase which is annoying but repairable wit a bit of glue and a touch up with a marker pen. I reached out to ask the customer service team if i could get a frame replacement with a new print to sit in it if i paid for the print. The team went above and beyond to make this happen for me. Overall - The prints and frames are great products, there is a wide range to choose from, all representing great value and the customer service is excellent. I will be eyeing up any blank walls in my house weighing up which lovely print to acquire next from my new favourite online shop.”

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Posted 6 years ago

“I found everyone at Fy beyond helpful. I needed a change to an artwork and it was sorted. All my orders have been prompt and always arrive in good time, and excellent order.”

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Posted 6 years ago

“Products are lovely quality and the correspondence with the company was friendly and efficient!”

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Posted 6 years ago

“Fy has excellent customer service. I contacted them to return an item I’d purchased that was really cute but just didn’t work how I envisioned, and they were timely and incredibly kind and professional in their response. The rest of the items I purchased were high quality and look excellent in my home. Very pleased with this company and their products.”

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Posted 6 years ago

“Great service great quality, and lovely selection of art prints!”

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Posted 6 years ago

“The poster looks fab the delivery is speedy and the price was brilliant well worth the money 💵”

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Posted 6 years ago

“Love Fy, lots of choices, very modern and reasonably priced, brilliant app too. I bought a phone case and I love it, very sturdy, stylish and arrived quicker than I thought.”

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Posted 6 years ago

“Fantastic personal service when you are having your own words out onto a print! You can check it and make amendments and then approve the final draft. Very happy with Fy!”

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Posted 6 years ago

“Lovely selection of prints for around the home. Also found some great quirky items for around the house. People always comment on where they are from!! Super impressed :)”

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Posted 6 years ago

“Great products, fast delivery, very accommodating customer service staff, and hassle-free returns. Highly recommend!”

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Posted 6 years ago

“I’m so happy with my personalised design, it was quick and easy to arrange! Would definitely recommend! They have done a fab job !”

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Posted 6 years ago

“Quick response. Super helpful”

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Posted 6 years ago

“Very fast and friendly customer service. 🖤”

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Posted 6 years ago

“Very prompt reply with emails, they got my personalised order just right!”

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Posted 6 years ago

“I found FY on Instagram, and was immediately attracted to their unique and different inventory of products, sourced from all over the world. Being Canadian, I was initially hesitant about delivery, and if my purchase (coming from Germany), would arrive on time. It did, and the piece is top quality. Their customer service is also excellent.....inquiries were handled promptly and more than satisfied my needs. Will definitely shop FY again!”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,871 reviews