“i was on sunday 26.11.17 around 1 o clock in tooting branch.i put in member card machine and i am in. one of the staff asking me are you member?i sad to him not sowing in your computer system he told me no and i show him my member card then we went outside reciption.even next staff telling to him he got member card he dont listion. he telling me i cant play machine for today.then i asked him why? he saying me you dint replay my simple question.i left member cad to him.his name is mustafa.he doing me as very poor thing please dont do for next customar like to me thx”
“Went sat night won full house on second game waited to be dealt with by staff didnt get paid out it was the callers mistake I feel cheated out of money that I won staff really rude had ten people with me paid alot of money that night food and drink. Really upset just putting my complaint in now I feel robbed.”
“Got a slot stuck on free spins..they know the problem but keep getting fobbed of..got 12 pounds winnings up to yet and still 5 free spins and it crashed.. Game disappeared when reloaded.phoned them and could see its stuck but no joy with them..over 2 weeks now”
“The managers -(Steve,Jackie.Nikki) and staff including Jess,Louise,Paula,Sam,Amy,Hazel,Meg,Joanne,Matt,Steph,Dawn,Nicole,Liz,Mel,Eddie,Michael,Steve.Billy,Kath, Michelle,Deb, Rebecca, Tracy,Vikki,Mandy,Robyn,Dave,Emily and many more are the most pleasant, helpful people I know-Go and have a Great Night Out at The Gala ,Washington-You could even come back Rich!!!-Enjoy!!”
“Avoid this site, they let you win with your first deposit to draw you in then nothing. Also noticed same people winning all the time, that's if their even real people!! Don't waste your money on this site.”
“biggest scamming bingo site out there please dont use this site they would not pay me my 1500 winnings total con and CH are saying onbingoplayersunion that they get asked to log into house games and win”
“I have been a member for a long time. Wasted hundreds and hundreds and never won a penny. Also the same winners win time and time again, none of the winners ever speak in the chat room. It's a huge con.. I wouldn't trust anything the gambling commission has to say, they want your money at the end of the day... I bet gala makers are having a whale of a time on their tax free money. AVOID at all costs”
“Love the slot games, only big problem is the withdrawels, take ages, if this was looked into like on other sites then this would be a great site, i on early hours yeaterday, and stil not in my paypal, sorry but tombolla site refunds are in within couple hours, please sort this gala”
“Absolute con..................
You don't win nothing. I've been a member since 2013 and I top up at least 60 a week and the most I have won off then is 75 pound. I make no wonder there jackpots are so huge. Wizard of oz..... Absolute rip off. Most I've won is 35 pound but it made sure all the winnings I just made was taken straight back. I swear to God. Don't join. I've joined others like Mecca and yes bingo and coral and each one, I've won decent amounts over 3oo pound. in one week that is. If you ask me, nobody will win any jackpot on there. They just lie...... customer service is a disgrace. They need to get rid of staff there and rehire kind people who truly do want to help you. DISGUSTING”
“I had some problems with My withdrawal sometime ago and tried to phone customer support but they were not really very helpful. customer service is the base of any business and If its bad then it reflects negatively on the company. I have had a good run with them apart from the way they handle customer issues over the telephone.”
“I stumbled upon gala after a really bad breakup with My girlfriend and an even worse time at the local casino in Sweden. I thought the bonus was nice to start and I even won a couple of games of blackjack which has helped me in my personal life.”
“The Saturday Night Takeaway is my favourite. The site’s process flow makes it easy for anyone to win. Plus with the free bonus I got when signing up, I have been on a winning curve ever since. Maybe it’s my luck or their system is that good.”
“One of the best online bingo/slots sites. Although as always with these sites you tend to win at first then not much after. You always end up spending more than you win unless you're very very lucky. I enjoyed my time playing bingo and slots here but anyone with any sense realises that it's ultimately a money waster.”
“My friend recommended these guys to me after losing a big chunk of my savings to another online casino. I invested an initial £100 in different games and surprisingly, I won in most games I played and I was able to get back the money I had lost.”
“Best email response times anywhere for an online casino. However, I would wish the guys at gala would make it quicker to receive money. The 3-7 days waiting period is too long. Other than that, great service and an excellent variety of well-paying games”
“Clover rollover and Cleopatra must be the best slots to play anywhere on the net. I signed up weeks ago and I haven’t been able to stop playing, save for when I get eye strain from staring too much at the screen. The games at Gala Bingo are simply addic”