“Had free spins allowed me take 3 discounected game then wen rang to complain they said id used them total joke. This site actually rips people off constantly be warned”
“Absolutely worst bingo site I have been on and I’ve been on a lot , please stay clear of this gala bingo , I’m not a bad loser but I hate that these people can just take so much money off you especially when you play max cards on all games for a long time and don’t win nothing that is not bad luck that is something else stay clear”
“Disgusting.
They have not followed their own self exclusion policy. I had raised awareness of struggling with gambling and this was never honoured nor any assistance given. Over £7000 later falling in to horrendous debt, I'm told by their complaints team that a request for self exclusion is not a responsible gambling issue. I've had numerous calls with their customer service team who have used intimidating acts to prevent me from taking this to the press as well as conversations with management not noted on their systems or actions taken. I've pointed out where they have gone wrong and provided evidence but their COP OUT response was a letter of deadlock.
I have also been told during three phone calls that as I have raised one complaint, there is a note on my account which states I'm not allowed to raise another complaint, despite it being a separate issue. One Complaint? I've never heard of someone being allowed to raise only one complaint and no more.
Unbelievable behaviour from what is meant to be a responsible operator who thinks that requests for self exclusion are "Not a Responsible Gambling issue". Thankfully I have all call recordings and emails from them to take thus via the mainstream press.”
“Do not waste your money on this site wot a load of boring rubbish if you get down to 2tg the numbers that come out are anything but wot you are waiting for or someone beats you to it has soon has you reach 2tg iv played this site for over a week and it's so boring and a waste of good money think there is better sites were at least you get a win”
“Scammers don't believe their £30 bonus welcome offer
Scammers, they advertise for new members £10 deposit and £30 bonus, then, they told me I am not eligible for it.”
“I was
Advised not to play in the hope to win and pay off Debt. I did the opposite and i have had my fare share of wins and payed a lot of debt off. However since i changed my username i have not won a thing since September. It's November 2018 now, can't wait to change back to my username.”
“Gala bingo Blackburn was a pleasure to visit say evening 18082018!
The staff could not have done any more to make us feel welcome and showed us nothing but great hospitality!
The staff are a credit to Gala - thanks to them all for a great night celebrating a 50th birthday.”
“The worst site for loosing in my seven years of gambling. So tight a total disgrace
I wish this was a very bad dream but unfortunately it's not
I played for a year on this site I lost £100006
Yes it's £100006 thousand you've got that correct.
How many times do you have to lose the feature hardly ever comes in. Bare in mind I start playing a pound spin working my way up to 10 pound spin every day the same some times it will just take .
I'm leaving this review as 6 months ago my partner up to today had used he's inherentence money . 6 months every day of playing the big banker and every day it doesn't matter when you play it it's like it's stuck in the same greedy game he went through 73 thousand in these six months. And in the hope to win some back for me.
This site is a disgrace and I've now passed on details and bank account transactions to the gaming communion.
This is not just bad luck how can it happen to two people time and time again.
I will take this disgusting company to court if need be I have the means to and my god I will do .
You can play other games as I did for hours on end to get hardly up.
GAMING COMMIITION look into this as it's day light robbery tightening up the machines so you will never win.
I bet the person who owns this company has a big fat gold Turkey for Christmas on us people chasing our money.
How can you take that amount is beyond me. At least with Mecca bingo you have good a bad days but hear it's months apon months disgusting
and I totally get we don't always win but a year I played on this site and my partner 6 months . And you can't win every day I think come on surely I must be able to win today and it's the same old”
“The worst site for loosing in my seven years of gambling. So tight a total disgrace
I wish this was a very bad dream but unfortunately it's not
I played for a year on this site I lost £100006
Yes it's £100006 thousand you've got that correct.
How many times do you have to lose the feature hardly ever comes in. Bare in mind I start playing a pound spin working my way up to 10 pound spin every day the same some times it will just take .
I'm leaving this review as 6 months ago my partner up to today had used he's inherentence money . 6 months every day of playing the big banker and every day it doesn't matter when you play it it's like it's stuck in the same greedy game he went through 73 thousand in these six months. And in the hope to win some back for me.
This site is a disgrace and I've now passed on details and bank account transactions to the gaming communion.
This is not just bad luck how can it happen to two people time and time again.
I will take this disgusting company to court if need be I have the means to and my god I will do .
You can play other games as I did for hours on end to get hardly up.
GAMING COMMIITION look into this as it's day light robbery tightening up the machines so you will never win.
I bet the person who owns this company has a big fat gold Turkey for Christmas on us people chasing our money.
How can you take that amount is beyond me. At least with Mecca bingo you have good a bad days but hear it's months apon months disgusting
and I totally get we don't always win but a year I played on this site and my partner 6 months . And you can't win every day I think come on surely I must be able to win today and it's the same old”
“Ridiculous bingo site, avoid, find a more rewarding site that values its customers they take the fun out of a game site. They emailed me to say they will close my account if I don't deposit money because my account is sitting under £5 and charge it 5% dormancy fees of what deposit I credit the account. What a bunch of jokers, nearly swore.. Haha,
Gala bingo, go ahead close the account, was thinking on playing but now you can go and spin on it.
Much better bingo sites than this lot. A con to scare you into depositing cash for their greed machine!”
“Absolute con...they draw you in with their £30 bonus, yet still win nothing. ALWAYS same people winning..obviously gala employees. Save your money instead of giving it to these con artists!!”
“Worst bingo ever been to and I go to all was sent a form play afternoon or evening for a £1 ha ha went and was told it was £15 as you only get the first sheet of the book for £1 it's £15 for the rest plus you have to pay £2 to have a stamp put on your book so that if you win you get the full prize if no stamp you get half the prize what a con about 500 there with 12 House which ten pay £10 a line & & £20 for 2 rest £100 last 2 houses 500. 1000 what a con they must make between £25/40.000 a night but pay out just over 2.000 you pay for bingo why should you have to pay again to win the full money they are conning everyone I played in a working man's club 6 games think I payed £15 the money was 10 times better they are conning everyone, as for food the most expensive I have ever seen and the drink I drink lager £2.50 any other bingo not gala over £3 between bingo 4 Square food and drink just me £100 spent what a bad bingo they pay the smallest out never again”
