“With having DD on my licence my premium was through the roof... was receiving quotes of around £2500 and I only have an 59 plate golf. Went to admiral and they quoted £900. Spoke to customer services and they were amazing, sorted out my policy issue there and then. Cannot fault them at all.”
“This 5 star rate is for the price of the car insurance i bought from them and the way the customer service person handle my application.
About the price, it was a long way cheaper than all the comprehensive car insurance i checked and compared. I hold a 1 year and a week old full UK license as i write, and i tell you it was a bargain. The person i spoke to was also very good, i told him to call me back as my call minutes are gonna be over.
Hopefully i will not need to use the insurance i bought, but will give a review if ever i use it.
Regarding renewal, i will give them a ring anytime this coming week to tell them not to automatically renew my insurance.”
“I took the policy on the phone and the reg was recorded wrong, I was very worried as it was the first insurance policy I'd taken, I managed to get it changed the next day but I think they should double and triple check the details to ensure they are correct otherwise I might not have been insured.”
“We sold our car and I contacted admiral through the website to ask them to cancel the insurance. We heard nothing so I did it again. Eventually we simply cancelled our direct debit. We then received a letter demanding a lot of money for unpaid services. When I finally called them, they were extremely apologetic, and gave me a refund. It was utterly delightful to deal with a company who immediately made good their wrong and admitted to it immediately. Will definitely use them again”
“Very helpful over the telephone, also saving me further money with a Multi-car offer. I saw a lot of potential issues down the road with such a policy, but they patiently enlightened me over these concerns. Such as what happens to my NCB on both cars policies in the future (Which was a major concern, having earned full NCD on both existing cars policies over the years! (Normally this is lost if you don't re-insure within 2 years!)).”
