“We sold our car and I contacted admiral through the website to ask them to cancel the insurance. We heard nothing so I did it again. Eventually we simply cancelled our direct debit. We then received a letter demanding a lot of money for unpaid services. When I finally called them, they were extremely apologetic, and gave me a refund. It was utterly delightful to deal with a company who immediately made good their wrong and admitted to it immediately. Will definitely use them again”
“Very helpful over the telephone, also saving me further money with a Multi-car offer. I saw a lot of potential issues down the road with such a policy, but they patiently enlightened me over these concerns. Such as what happens to my NCB on both cars policies in the future (Which was a major concern, having earned full NCD on both existing cars policies over the years! (Normally this is lost if you don't re-insure within 2 years!)).”
“excellent service above and beyond my expectations. due to an oversight when changing to a personal plate my son was not insured. A customer service advisor was able to help us with the issues outside normal working hours to enable my son to return to his place of work following a weekend leave.
Many thanks”
“I cannot fault Admiral. I had an accident and within an hour they had arranged to have the car picked up and taken to Just Car Clinic. One week later my car was delivered back to me.”
“I was very happy with the customer service I received and the product was sold was very competitve and covered all my requirements. I will remain with Admiral”
