Login
Start Free Trial Are you a business?? Click Here

AXA Insurance Reviews

2.4 Rating 1,071 Reviews
35 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,071 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read AXA Insurance Reviews
Visit Website

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“No claims so no comment possible”
Helpful Report
(Van Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Good service and clearly explained to me”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“I found AXA insurance very competitive easy to use website thank you very much !”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“This is more of a general insurance company two points Proof of No Claims should be automated between all insurance companies . Automatic renewal should be changed back to ; by request not automatic , because of changes of cars.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Colin
Verified Buyer
“Everything was satisfactory as one would expect from a big company like AXA, Very professional to deal with.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Very quick and easy service,everything involved was clearly explained and simple to follow.The operators are very professional and helpful.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Quick, easy, no hassle. But, no claims to date ...”
Helpful Report
(Car Insurance) - Posted 9 years ago
Robin
Verified Buyer
“Having lost a part of policy very fast re supply”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Axa has very competitive prices. Everything is done online which I guess helps keep costs down. It helps to be IT literate to navigate the website, but I do believe there is a phone line back up if you have details. I have not made any claims so I don't know how they are in that department. Overall the service they provide is good if you want basic cover at a good price.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“I feel feel my policy should be less expensive for the very limited miles I drive per year which is less than 2000.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“no”
Helpful Report
(Car Insurance) - Posted 9 years ago
David
Verified Buyer
“when i had a chip window screen just before the mot they had it fixed in 24hrs.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Zaid
Verified Buyer
“Functional and easy to speak to person over telephone organising insurance. Cheaper after several years no claim and was found via price comparison website only.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Not bad”
Helpful Report
(Car Insurance) - Posted 10 years ago
Natalie
Verified Buyer
“First class service would recommend Company to friends and family.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“This was the best value policy that met my needs (someone other than the policyholder to be the main driver). Taking out the insurance was a user-friendly experience. All of the documentation was supplied by email, and was very clear. Fortunately (from my perspective), I haven't had to make any claims, so I'm unable to comment on how efficiently AXA handle claims.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Mark
Verified Buyer
“Straightforward insurance.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I found the site easy to use and the insurance easy to purchase with clear details”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Generally I am satisfied, but there is a real big problem. I cannot insure my daughter as a temporary driver because she's not resident in the UK. My daughter lives abroad and comes over only occasionally but she needs to drive my car. I'll probably change insurance company because of this.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I have been very pleased with the insurance policy I have received from AXA.”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,071 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request