Login
Start Free Trial Are you a business? Click Here

AXA Insurance Reviews

2.3 Rating 1,189 Reviews
33 %
of reviewers recommend AXA Insurance

Write Your review

AXA Insurance 5 star review on 19th August 2026
Anonymous
AXA Insurance 1 star review on 30th June 2026
Christina Lenny
AXA Insurance 1 star review on 20th December 2025
Malachi Jaramillo
AXA Insurance 1 star review on 20th December 2025
Kelvin Benjamin
AXA Insurance 1 star review on 16th October 2025
Harper Allen
AXA Insurance 1 star review on 11th October 2025
James
AXA Insurance 1 star review on 11th October 2025
Rosalia .S Mora
45
Anonymous
Anonymous  // 01/01/2019
“Easy to take out insurance with them. Confused.com transferred my application over to their website and I didn't have to reenter details etc. The optional extras were presented in a simple manner.”
Helpful Report
Posted 6 years ago
“Car insurance renewal quote was a lot more expensive than any previous renewals. Shopped around then rang Axa and hey presto they reduced the price to a more acceptable quote by adding loyalty discount, which they should have applied in the first place, it does pay to give them a call and push for something better, hats off to them but not quite 5 star”
Helpful Report
Posted 6 years ago
“good value for money with excellent cover. I have renewed my motor insurance this year with them again!”
Helpful Report
Posted 6 years ago
“Saved my money for home insurance.”
Helpful Report
Posted 6 years ago
“Very good product”
Helpful Report
Posted 7 years ago
“AXA were very good and I wanted to stay with them however my renewal for my car was £150 more then last year and £220 more then the cheapest for the same service. When will the insurance companys play fair with us customers and stop making us change every year or so”
Helpful Report
Posted 7 years ago
“Competitive premium and dealt with a recent claim quickly & efficiently”
Helpful Report
Posted 7 years ago
“Easy and simple process to book online.”
Helpful Report
(Home Insurance) - Posted 10 years ago
“Every thing went smoothly very satisfied”
Helpful Report
(Car Insurance) - Posted 10 years ago
“Satisfied with their service so far!”
Helpful Report
(Car Insurance) - Posted 10 years ago
“They were very helpful when I had to make a claim due to vandalism”
Helpful Report
(Car Insurance) - Posted 10 years ago
“good in every dept - highly recommended.”
Helpful Report
(Car Insurance) - Posted 10 years ago
“very good.lets see how much it will be”
Helpful Report
(Car Insurance) - Posted 10 years ago
“I have had years and years of driving and am always surprised by the cost of insurance just because I am treated as elderly even though I spent many hours of driving under the ROSPA diving flag of safety”
Helpful Report
(Car Insurance) - Posted 10 years ago
“Very friendly and efficient , best service I have used with an insurance company Hopefully they will remain competitive again this year.”
Helpful Report
(Car Insurance) - Posted 10 years ago
“Great company”
Helpful Report
(Car Insurance) - Posted 10 years ago
“I have not made a claim and so I feel that it is both inappropriate and foolish to comment any further!”
Helpful Report
(Car Insurance) - Posted 10 years ago
“AXA Insurance are OK. Not really much to review about them really. Only thing I will warn other motorist about is. Not that I have had to use AXA for a claim. But if you drive a car under 10 years old and it has full service history from the dealership. Most delearships offer 10 year protection on bodywork and protection against rust. If you do need to claim. AXA WONT send your car to the dealership to have it fixed properly. They use third party repairers. If you use these that 10 year warrenty is viod. Bit rubbish really. AXA reply was "we would pay a bit to wards it and you would have to make the rest of the money up".”
Helpful Report
(Car Insurance) - Posted 10 years ago
“Staff didn't know whether or not a window screen claim (which was under my policy) would effect my no claims for the year or not.”
Helpful Report
(Car Insurance) - Posted 10 years ago
“AXA insurance are very good, they provide a good and reliable service, I would recommend them as an insurer”
Helpful Report
(Van Insurance) - Posted 10 years ago
AXA Insurance is rated 2.3 based on 1,189 reviews