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AXA Insurance Reviews

2.4 Rating 1,071 Reviews
35 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,071 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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James Holmes
Unverified Reviewer
“AXA were very good and I wanted to stay with them however my renewal for my car was £150 more then last year and £220 more then the cheapest for the same service. When will the insurance companys play fair with us customers and stop making us change every year or so”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Competitive premium and dealt with a recent claim quickly & efficiently”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy and simple process to book online.”
Helpful Report
(Home Insurance) - Posted 9 years ago
Joseph
Verified Buyer
“Every thing went smoothly very satisfied”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Satisfied with their service so far!”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“They were very helpful when I had to make a claim due to vandalism”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“good in every dept - highly recommended.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Peter
Verified Buyer
“very good.lets see how much it will be”
Helpful Report
(Car Insurance) - Posted 9 years ago
Clive
Verified Buyer
“I have had years and years of driving and am always surprised by the cost of insurance just because I am treated as elderly even though I spent many hours of driving under the ROSPA diving flag of safety”
Helpful Report
(Car Insurance) - Posted 9 years ago
Lynda
Verified Buyer
“Very friendly and efficient , best service I have used with an insurance company Hopefully they will remain competitive again this year.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Great company”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“I have not made a claim and so I feel that it is both inappropriate and foolish to comment any further!”
Helpful Report
(Car Insurance) - Posted 9 years ago
Gareth
Verified Buyer
“AXA Insurance are OK. Not really much to review about them really. Only thing I will warn other motorist about is. Not that I have had to use AXA for a claim. But if you drive a car under 10 years old and it has full service history from the dealership. Most delearships offer 10 year protection on bodywork and protection against rust. If you do need to claim. AXA WONT send your car to the dealership to have it fixed properly. They use third party repairers. If you use these that 10 year warrenty is viod. Bit rubbish really. AXA reply was "we would pay a bit to wards it and you would have to make the rest of the money up".”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“Staff didn't know whether or not a window screen claim (which was under my policy) would effect my no claims for the year or not.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Buyer
“AXA insurance are very good, they provide a good and reliable service, I would recommend them as an insurer”
Helpful Report
(Van Insurance) - Posted 9 years ago
James
Verified Buyer
“It was all about the price for me and I got all I needed.Looking forward to the renewal quote.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Nicu
Verified Buyer
“No issues with them so far.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Stephen
Verified Buyer
“Very good”
Helpful Report
(Car Insurance) - Posted 9 years ago
Kryspin
Verified Buyer
“hhffrdhg”
Helpful Report
(Car Insurance) - Posted 9 years ago
Sara
Verified Buyer
“very helpful and efficient”
Helpful Report
(Car Insurance) - Posted 9 years ago
AXA Insurance is rated 2.4 based on 1,071 reviews
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