Login
Start Free Trial Are you a business? Click Here

AXA Insurance Reviews

2.3 Rating 1,154 Reviews
34 %
of reviewers recommend AXA Insurance
2.3
Based on 1,154 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email

Write Your review

AXA Insurance 1 star review on 18th March 2026
Jaden Cruz
AXA Insurance 1 star review on 20th December 2025
Malachi Jaramillo
AXA Insurance 1 star review on 20th December 2025
Kelvin Benjamin
AXA Insurance 1 star review on 16th October 2025
Harper Allen
AXA Insurance 1 star review on 11th October 2025
James
AXA Insurance 1 star review on 11th October 2025
Rosalia .S Mora
AXA Insurance 1 star review on 9th October 2025
Eddie .A Stuart
44
Anonymous
Anonymous  // 01/01/2019
I got tired of seeking for my money i had to take legal steps through ARCHELONLIMITED.C(0)M before I was given my money back.
Helpful Report
Posted 11 months ago
I had a very recent incident ,I went to my regular GP while having a flue with fever and body pain .i was told axa cancelled the network from there list .when I called axa they said they had some issue with the clinic and I have to pay in full or find another doctor to deal with .there was no notification shared with me that this network was taken out and this is my GP from last 7 yrs .no humanitarian or timely help .only business and big claims ..very disappointed ,I will Not renew next time as well ask my company to change the network .
Helpful Report
Posted 1 year ago
"My experience with AXA has been deeply disappointing and frustrating. Before opening and signing the policy in 2023, an AXA employee explicitly confirmed that after 24 months, I would at least receive the amount I paid, with only a 15% deduction from the profit. In 2025, prior to cancellation, a second AXA employee reaffirmed the same information and even estimated that I would receive approximately 110,000 EGP. Both employees provided consistent assurances, which gave me confidence in the policy. However, upon cancellation after 24 months, I received only 43,000 EGP—a significant discrepancy that contradicts the assurances I was given. This feels like a clear case of fraud. I purchased a 5-year life insurance policy in February 2023 and canceled it in January 2025 with a 15% penalty as per the policy terms. Despite the cancellation being processed weeks ago, the promised refund has not been credited to my CIB account. Repeated attempts to follow up with AXA have been met with poor customer service and constant redirection. I was introduced to AXA by CIB, which served as a mediator and strongly encouraged me to use AXA’s services. I hold both AXA and CIB accountable for the lack of professionalism and transparency. I am pursuing legal action and intend to escalate the matter through public channels, including the media. I strongly advise others to exercise extreme caution when dealing with AXA."
Helpful Report
Posted 1 year ago
Reach out to MJHFINANCELTD if you are having withdrawal issues, they will help you retrieve your lost funds.
AXA Insurance 1 star review on 26th February 2025
Helpful Report
Posted 1 year ago
Trebleslt𝙙 was really helpful in getting my money back. Their knowledge, perseverance, and sincere concern made all the difference. They handled everything professionally and kept me informed at every stage. I heartily recommend their services! Email Trebleslt𝙙.com
Helpful Report
Posted 1 year ago
“Sophia Maddison was incredibly helpful in recovering my lost funds. Her expertise, persistence, and genuine care made all the difference. She handled everything with professionalism and kept me updated throughout the process. I highly recommend her services! Email sophiamaddison270—-@ gmail.com
Helpful Report
Posted 1 year ago
"Treblesltd went above and beyond to assist me in getting my money back." Their dedication, knowledge, and continuous contact made a difficult situation much easier. I genuinely value their help and strongly recommend them to anyone in need of rehabilitative services Treblesltd[dot]com
Helpful Report
Posted 1 year ago
“I strongly suspect Sophia Maddison and her team are involved in fraudulent activities. Once they have your money, they start demanding huge sums to allow you to withdraw your funds. They are currently holding $120,000 of my money and are demanding over $40,000 for me to access it. Everything about them seems fake, and I want to warn others to stay away. Thankfully, Olive stepped in and helped me recover everything. If you’re in a similar situation, reach out to Olive and file a complaint immediately. Email: sophiamaddison270……@ gmail.com
Helpful Report
Posted 1 year ago
The worst health insurance company in the world, bad service, incompetent doctors, no humanity or caring about the patients at all , world’s worst customer service, they just waste your time energy and knows nothing but give rejection to save money on themselves, nightmare really
Helpful Report
Posted 1 year ago
"Treblesltd went above and beyond to assist me in getting my money back." Their commitment, expertise, and constant communication greatly eased a challenging circumstance. I sincerely appreciate their assistance and heartily endorse them to anyone in need of rehabilitation treatments. Treblesltd[dot]com
Helpful Report
Posted 1 year ago
“Sophia Maddison exceeded my expectations in helping me recover my lost funds. Her dedication, knowledge, and consistent communication made a difficult situation so much easier. I’m truly grateful for her support and highly recommend her to anyone in need of recovery services. sophiamaddison270—-@ gmail.com
Helpful Report
Posted 1 year ago
I wanted to claim my insurance that I have not used last year since that flight was cancelled. I went to the AXA insurance claim website,input my information so as my credit card information. And then AXA representatives email me to repeat again my information in the email. I do not like repeating my information especially in email when i already input it to their website.
Helpful Report
Posted 1 year ago
"I am convinced that Maddison and her team are involved in unethical business activities. After obtaining your money, they start making outrageous demands before allowing you to withdraw it. They are asking for more than EUR 80,000 before I can retrieve the EUR 450,000 of my money that is now in custody. Since everything about them seems fake, I would like to warn others of them. Thankfully, Treblesltd/COM stepped in and helped me retrieve everything. If you find yourself in a similar situation, contact Treblesltd/COM and file a complaint immediately.
Helpful Report
Posted 1 year ago
"I firmly believe Sophia Maddison and her group are engaged in dishonest business practices. Once they have your money, they begin to demand exorbitant amounts before letting you take it out. They currently have $320,000 of my money in custody and are requesting more than $60,000 before I can get it. I wish to caution others against them since everything about them appears phony. Fortunately, Treblesltd*com intervened and assisted me in getting everything back. Get in touch with Treblesltd*com and lodge a complaint right away if you find yourself in a similar circumstance.
Helpful Report
Posted 1 year ago
“I strongly suspect Sophia Maddison and her team are involved in fraudulent activities. Once they have your money, they start demanding huge sums to allow you to withdraw your funds. They are currently holding $120,000 of my money and are demanding over $40,000 for me to access it. Everything about them seems fake, and I want to warn others to stay away. Thankfully, Olive stepped in and helped me recover everything. If you’re in a similar situation, reach out to Olive and file a complaint immediately. Email: sophiamaddison270……@ gmail.com WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6
Helpful Report
Posted 1 year ago
Absolutely useless. The accident I had was to my car alone, and unavoidable (a deer jumped in front of my car, swerve or emergency brake would have caused a multi-car collision). Claims advisors treat you like a felon, AXA and Vizion (the repair network) pass you between each other as no one wants to help. Stuck with no car, no help and a huge bill. Avoid AXA at all costs - Insurance companies are awful, but they've taken useless to a whole new level.
Helpful Report
Posted 1 year ago
Agent said if I put my money in variable annuity,said I could take 5% per year and never touch my invested funds, was taking 2,200per month,got a call from agent said need to drop it to 1,800,next year he called said need to drop it to $1,400, next year got a call ,said drop it to $1,200 per month. Called Tn AXA manager, demanded a different agent. I lost all the interest plus $150,000 of original amount I invested. AXA was charging,7.25% per year in fees to handle annuity. Original agent said that acct based on Dow , During a 5 year period market up 31%, so I was taking 5%,and AXA 7.25=12.25%,when I confronted AXA about this, they saidy acct was based on tbills and foreign markets. Record every thing and take witnesses with you if you work with this company
Helpful Report
Posted 1 year ago
Attention all investors! Beware of the dangers lurking in the world of cryptocurrency investments! 🚨 I, too, have fallen victim to a scam on a crypto investment platform, resulting in a significant loss of funds. It is crucial to arm yourself with knowledge and awareness to protect your hard-earned money. #KnowYourInvestments and educate yourself on the risks involved. Ask questions, conduct thorough research, and remain vigilant against potential frauds or scams. ⚠️ Do not allow your financial security to vanish into thin air! Stay safe, my friends, and seek guidance from COVSECLTD.COM to navigate the treacherous waters of crypto investments.
Helpful Report
Posted 1 year ago
With this company a few years then offered a car insurance quote for next term at a 41% increase.I phoned them.and they wouldn't budge.I went elsewhere getting a 50% lower premium.
Helpful Report
Posted 1 year ago
Do not use axa we were supposed to go on holiday in August the night before we had to travel my wife got rushed to hospital her appendix burst so no fault of our own we couldn't go .Claimed for a cancellation gave them everything they asked for they declined us for a past medical problem that wasn't on there list ,phoned them back was told that we would get paid because the problems were minor 3 weeks down the line no money emails getting ignored lied to on the phone and continually being told 7-10days for updates wgat a joke of a company we actually went through a company called southdowns so stay away from both.
Helpful Report
Posted 1 year ago
AXA Insurance is rated 2.3 based on 1,154 reviews