AXA Insurance Reviews

Name: AXA Insurance
Rating: 2.35

2.4 Rating 1,130 Reviews

34 %

of reviewers recommend AXA Insurance

Company Reviews

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Metrics

2.4

Based on 1,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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AXA Insurance 1 star review on 16th October 2025

I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's about time Axa changed its policy about being in an accident with an uninsured driver.This happened to me in the past and I lost my no claims bonus and the excess on my policy even though I had all the drivers details and the accident was not my fault. I also had fully comprehensive insurance. I changed my insurance company after this.”

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Posted 10 years ago

“axa took my money refused my insurance until I give written proof, 0f my no claim bonus as a result I lost two months of my insurance”

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(Car Insurance) - Posted 10 years ago

“Please note Badal was my friend and neighbour and I helped him with his insurance online. Sadly Badal passed away in February (His son advised you of this). If there is any way you could stop the emails addressed to Badal I would be grateful. I have only rated everything poor in the hope this gets more attention. Thank You Phil Methven”

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(Car Insurance) - Posted 10 years ago

“Pure rubbish.”

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(Car Insurance) - Posted 10 years ago

AXA Insurance is rated 2.4 based on 1,130 reviews