Bennetts Reviews

Name: Bennetts
Rating: 4.38

4.4 Rating 2,013 Reviews

84 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,013 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

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Bennetts 5 star review on 16th February 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eventually renewed insurance, although the automatic renewal attempted to add 50% with the same details. Was sorted with a simple phone call, but no explanation for the extra cost over the previous quote.”

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Posted 7 years ago

“I was actualy dissapointed with bennetts as i was already with bennetts and my renewl was more than i expected it to be and the fact that there was an arrangment fee.... I went to Compare the market. com to check the average cost of insurance and my concernes were correct... i could save £70 WOW but it did not cover breakdown... I do not need it as i am covered by AA. I contacted Bennets to ask if they could review/reduce the quote. The opperator said no.... So when i went back to CTM.com Bennets was the 2nd one down with exactly the same cove i already had for £40 lesss.... go figure that one out..... So i cancelled my insurance and went with CTM.com Wife was happy as she got a new Oleg :-)”

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Posted 7 years ago

“Good initial internet quote and price but not happy with follow up when asked for NCB that I had already sent with all details,obviously no one looked close enough.”

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Posted 7 years ago

“The staff that I dealt with have been excellent and have always offered good sound advice and service. The product is usually good although the mandatory excesses are quite high. However I was disappointed and frustrated that I had to pay for the full policy immediately due to a fault in Bennett's paying systems, rather than be installments on direct debit as preferred.”

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Posted 7 years ago

“they told me I had 4 years no claims, when I put down 3 years”

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Posted 7 years ago

“price was competitive, however failed over communication”

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Posted 7 years ago

“Easy to set up. However on completion I noticed my name was wrong. I called immediately and was told the changes couldn't be made at that time and someone would call me back the same day. That was 6 days ago. No one has called back despite me calling again and sending an email”

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Posted 7 years ago

“Eventually provided a very competitive quote for my insurance renewal”

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Posted 7 years ago

“Did not make me happy gone up by £60 plus”

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Posted 7 years ago

“Renewal price £240 via post on line price with Bennetts £140; why such a difference, naturally I went for £140 price.”

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Posted 7 years ago

“Web site not user friendly when trying to pay the full annual fee.”

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Posted 7 years ago

“ride other bikes. best price. why do we have to send no claims bonus proof .cant you get that info.”

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Posted 7 years ago

“after getting my renewal letter i went on your website and got it cheaper”

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Posted 7 years ago

“Would like an explanation of why my premium was quoted as 25% more than the previous year. (Last year £168, this year £214) I have been a Biker for many years with no claims or convictions. A loyalty bonus would also be a good idea as a Bennetts Policy Holder say 20% after 3years of continued no-claims insurance. Regards Rod Hall”

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Posted 7 years ago

“Why send a renewal when it is obvious to me and hopefully you that I can get a much cheaper quote elsewhere it wastes my time and yours”

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Posted 7 years ago

“Called to update change of address.. didn't pay the admin fee as renewel was a month away. Was NOT told my details won't be updated in the meantime.(false insurance for a month, NICE) When I call to renew you have auto renewed for me with the wrong details. (Yeah coz that makes sense)Was told you can't do any better on the price, as it had gone up ???? went home did it online fully comprehensive for £20 more than the advisor on the phone. If I hadn't of got this price I wouldn't have renewed with yourselves.”

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Posted 7 years ago

“Was transferred to Bennetts from Compare the Market.com. Price went UP by 15% and even though I was informed I could take advantage of two for one cinema tickets this seems to have been withdrawn. Couldn't be bothered to tKe the matter further after being told that Bennetts should not have changed price and they were not going to do anything about. Bennetts are just as bad using CTM to get leads and apparently jacking up the price and distNcing themselves fron CTM, possibly not to pay commision. Make your own mind. I did take the higher Bennetts price to save further wadte of my time - thinks being a bit charitable with. acceptable rating.”

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Posted 7 years ago

“A bit of a hiccup over proof of NCD otherwise OK.”

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(Motorbike Insurance) - Posted 8 years ago

“Very disappointed that it was so difficult to get errors you'd made corrected”

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(Motorbike Insurance) - Posted 8 years ago

“I chose Bennetts, for my motorcycle insurance, after they were recommended to me. Purchasing the policy was easy but then the problems started. I e-mailed them a copy of my NCD from my previous insurer but their system failed to acknowledge this. I then faxed and e-mailed them a further copy. No response. They then sent me a threatening letter stating my premium would be raised by the difference between my quote and the premium , minus any no-claim discount. I faxed them and posted them a copy of my NCD. Eventually, it got sorted and I did receive an apology plus a £10 refund. However, no customer should have to face such difficulty in simply providing their NCD and then being threatened with a hike in the price. I will be thinking very carefully before I renew my insurance with them again.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

Bennetts is rated 4.4 based on 2,013 reviews