Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.07

4.1 Rating 1,917 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and competitive quote.”

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Posted 4 years ago

“Good service, easy to speak to by phone.”

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Posted 4 years ago

“I have not actually had any contact with Budget Insurance as yet. I was with O2 and was told they were no longer doing car insurance and I was asked if I would like to transfer to Budget, which I did”

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Posted 4 years ago

“It was a seamless transfer from O2 Drive to Budget. They almost matched a competive quote so I was happy to stay. Their agents were professional and very helpful too.”

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Posted 4 years ago

“Communication was clear and dignified during renewal.”

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Posted 4 years ago

“Good price for insurance, but...changed address and whilst I was surprised and happy to see my insurance go down a few pence, being charged £20 to do an online change seems a bit of an unfair charge. No documents are posted out due to an online portal to print at my own cost and no person was on the other end of a phone with a calculator. I understand that's what I signed up for but seems excessive when technology has advanced. I have another vehicle with Direct Line and they charge nothing at all for an online change.”

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Posted 4 years ago

“Good service and very helpful, my only complaint is the charge to change my circumstances 3 weeks before renewal. I believe if all documents are on line it’s easy to change without a cost.”

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Posted 4 years ago

“Never had any issues. Price always seems aceptable.”

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Posted 4 years ago

“Had a claim without any hassle.”

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Posted 4 years ago

“Budget took over my car insurance from O2 and I wondered if this would result in a big hike in the premium but it was both fair and straight forward. Haven’t had to make a claim and can’t comment on this part of the policy but so far so good”

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Posted 4 years ago

“Renewal quote was competitive so renewal was easy for me”

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Posted 4 years ago

“Renewed for second year after negotiating renewal price, as this had increased quite a lot in the quote. Agreed a revised renewal price with a helpful telephone operator. Not had to claim so cannot comment on this.”

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Posted 4 years ago

“Price and Service really good, no complaints with Budget Insurance and will continue to avail of their service. Thank you.”

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Posted 4 years ago

“Very easy renewal process and reasonably priced.”

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Posted 4 years ago

“First year, no issues yet”

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Posted 4 years ago

“Very good service, very helpful and knowledgeable with my requests..9/10. Recommend..”

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Posted 4 years ago

“Service is good when you have a query”

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Posted 4 years ago

“Very easy to deal with. No problems at all. Great product. Would highly recommend.”

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Posted 4 years ago

“Good service.”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Easily applied for with no problems.”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you found setting up your policy easy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

Budget Insurance is rated 4.1 based on 1,917 reviews