Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.05

4.1 Rating 1,876 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,876 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication was clear and dignified during renewal.”

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Posted 4 years ago

“Good price for insurance, but...changed address and whilst I was surprised and happy to see my insurance go down a few pence, being charged £20 to do an online change seems a bit of an unfair charge. No documents are posted out due to an online portal to print at my own cost and no person was on the other end of a phone with a calculator. I understand that's what I signed up for but seems excessive when technology has advanced. I have another vehicle with Direct Line and they charge nothing at all for an online change.”

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Posted 4 years ago

“Good service and very helpful, my only complaint is the charge to change my circumstances 3 weeks before renewal. I believe if all documents are on line it’s easy to change without a cost.”

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Posted 4 years ago

“Never had any issues. Price always seems aceptable.”

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Posted 4 years ago

“Had a claim without any hassle.”

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Posted 4 years ago

“Budget took over my car insurance from O2 and I wondered if this would result in a big hike in the premium but it was both fair and straight forward. Haven’t had to make a claim and can’t comment on this part of the policy but so far so good”

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Posted 4 years ago

“Renewal quote was competitive so renewal was easy for me”

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Posted 4 years ago

“Renewed for second year after negotiating renewal price, as this had increased quite a lot in the quote. Agreed a revised renewal price with a helpful telephone operator. Not had to claim so cannot comment on this.”

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Posted 4 years ago

“Price and Service really good, no complaints with Budget Insurance and will continue to avail of their service. Thank you.”

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Posted 4 years ago

“Very easy renewal process and reasonably priced.”

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Posted 4 years ago

“First year, no issues yet”

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Posted 4 years ago

“Very good service, very helpful and knowledgeable with my requests..9/10. Recommend..”

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Posted 4 years ago

“Service is good when you have a query”

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Posted 4 years ago

“Very easy to deal with. No problems at all. Great product. Would highly recommend.”

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Posted 4 years ago

“Good service.”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you are happy with our service. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Easily applied for with no problems.”

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(Car Insurance) - Posted 9 years ago

Hi, Thank you for your review. It is great to hear that you found setting up your policy easy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“Good service, good product and good price ... :-)”

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(Van Insurance) - Posted 9 years ago

Hi David, Thank you for your review. I am pleased to hear that you are happy with your policy and our service. We look forward to keeping up the 5 star standard and your continued custom. Kind Regards, Keri

Posted 9 years ago

“Easy to get my insurance up and running had no problems at all”

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(Van Insurance) - Posted 9 years ago

Hi, Thank you for your review. I am pleased to hear that you found setting up a policy with us easy. We look forward to your continued custom. Kind Regards, Keri

Posted 9 years ago

“My only problem with budget was it cost an absolute fortune when I had to phone them,I was not happy when I got my phone bill”

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(Car Insurance) - Posted 9 years ago

Hi Andrew, Thank you for your review. Apologies for the inconvenience this has caused. We have recently changed our contact number so our customers are only charged at their local rate. The new non - premium rated number is 0344 412 2122. Kind Regards, Keri

Posted 9 years ago

“No issues”

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(Home Insurance) - Posted 9 years ago

Budget Insurance is rated 4.1 based on 1,876 reviews