Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.04

4.0 Rating 1,858 Reviews

77 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.0

Based on 1,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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Posted 2 years ago

“Always been very good to me and price always been very Good that’s why I have stayed with them for so long”

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Posted 2 years ago

“Brilliant service highly recommended”

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Posted 2 years ago

“I received an email from budget insurance informing me of a renewal quote for my VW Caddy van and that it was going to be renewed automatically unless I contacted them. Unfortunately It slipped my mind and I didn't contact budget insurance until I received an email informing me that My insurance had been renewed. I contacted budget insurance by telephone within 12 hours of receiving the email to inform them that I had found other quotes for the same vehicle for half the price of what I had paid and would I be able to cancel there insurance cover, I was informed that I could cancel but it would cost £30 to do so. I said would they be able to reduce their quote and they were able to reduce it slightly but it was still quite a lot more than the other quotes I had received from other companies. Due to the fact that I have been with Budget insurance for quite a few years it seemed easier to stay with them rather than move to another company. Every year I am faced with the same thing, I get an over priced quote, I have to get quotes from other companies, I have to get on to Budget insurance by phone to have them either match or nearly match the quotes I have received. Not a very happy customer.”

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Posted 2 years ago

“Decent, value for money,car insurance.”

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Posted 2 years ago

“Very disappointed. I owned up to a very minor scratch to another vehicle and didn’t claim any insurance, however I’m now having to pay a lot more for my premium as the alleged loss adjusters have insisted , I did contact budget about this dissatisfaction and was given a date of August for an outstanding amount of just over £10 which I couldn’t understand as I’d had no notification ( the bump was in February) I have been a loyal customer of budget and due to lack of time I was unable to seek alternative quotes. I hope someone reads this and looks into the reasons behind this situation as I’m hitting a blank with your teams Rest assured that when my renewal comes around I will hesitate to reuse budget which is sad as I’ve been with them sometime A dissatisfied client John Walker i”

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Posted 2 years ago

“Great service friendly staff, a pleasure to deal with the team at Budget👍🏻”

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Posted 2 years ago

“Very competitive quote year after year! Had my windscreen replaced a few months ago, I wondered if that would effect my renewal cost and it hasn’t, so very pleased, thanks Budget”

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Posted 2 years ago

“Amazing service 👍🏼”

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Posted 2 years ago

“Been with Budget for a few years now , find them to be efficient and competitive, have not had any issues with them”

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Posted 2 years ago

“Very competitive price”

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Posted 2 years ago

“Great price. Better than those compare sites, £100 less so, fantastic. Started with the car then went to van, still better than anyone else out there!! L”

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Posted 2 years ago

“No comment”

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Posted 2 years ago

“Very good insurance company extremely competitive Would highly recommend”

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Posted 2 years ago

“This review is about Budget website. Everytime I try to log in to my account it fails to recognise my password so I change it, however it still doesn't allow log in; it reverts back to log in page where the process is repeated but the log in page reappears :-(”

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Posted 2 years ago

“Really helpful answered questions quickly and confidently”

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Posted 2 years ago

“Excellent service and value for money. Haven't needed to make a claim but impressed with competitive renewal quote without having to haggle.”

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Posted 2 years ago

“Fortunately I haven't had to use Budget because I've been involved in an accident (cross fingers, touch wood etc). However Budget has always made it easy to renew with advice in advance and any changes to the policy clearly explained. Budget is also very good value for money.”

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Posted 2 years ago

“Simple to use website.had to change direct debit dates a few times due to employer changing payment dates and could do so easily. Auto renew takes hassle out off looking for other quotes elsewhere.although loyal customers could be incentivised with a lower monthly payment as if I shopped around I’d find it cheaper elsewhere.not a problem with budget in over 6 years insuring with them.”

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Posted 2 years ago

“very easy to arrange and very helpfull”

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Posted 2 years ago

Budget Insurance is rated 4.0 based on 1,858 reviews