Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how Budget Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been a customer for about 4 years. My premium reduced this year. Thank you.”

Helpful Report

Posted 3 years ago

“I was glad to see that my new price for my car insurance had decreased this year, as a customer for 4years long may that continue. Thank you.”

Helpful Report

Posted 3 years ago

“My second time arranging car insurance through Budget Insurance. This was a renewal and the cost was very competitive. It was very easy to complete in no time at all. The service was very good, the Budget advisor being most helpful and courteous. I would recommend Budget Insurance if every asked.”

Helpful Report

Posted 3 years ago

“Very happy with Budget Insurance, good customer service quick and easy renewal. They keep in touch with you in relation to any updates and also policy price reduced over last 2 years. Good fair competitive pricing. Would recommend this company, no problems.”

Helpful Report

Posted 3 years ago

“This is my second year with budget,from sorting my details on the comparison site to paying,was so straight forward,plus easily the best priced insurance company,second year on renewal was a little bit disappointing,as price went up by £50,quick phone call and got reduced by a bit ,I think all companies should be fair on prices and not making you pay more ,especially when you don’t put a claim in”

Helpful Report

Posted 3 years ago

“I think you should help more to look rather your old customer layette apart from that you have been good over the years”

Helpful Report

Posted 3 years ago

“I was very pleased with just a small increase in premiums. Renewal was sent early, and everything ran smoothly. Would recommend this company.”

Helpful Report

Posted 3 years ago

“Everything about budgets been great .. that’s why I’m with them again for a second year “”

Helpful Report

Posted 3 years ago

“When I had an accident they dealt with all of it by phone and my car was repaired locally, whilst I was given a car on loan. It was all done so well and professionally. It was a lot easier than when I was with another company a few years ago. The bonus for me this year is that my premium has gone down, brilliant.”

Helpful Report

Posted 3 years ago

“Very happy customer hassle free friendly straight forward service Ty”

Helpful Report

Posted 3 years ago

“Very happy with service and price”

Helpful Report

Posted 3 years ago

“Excellent customer service”

Helpful Report

Posted 3 years ago

“Always been very good to me and price always been very Good that’s why I have stayed with them for so long”

Helpful Report

Posted 3 years ago

“Brilliant service highly recommended”

Helpful Report

Posted 3 years ago

“I received an email from budget insurance informing me of a renewal quote for my VW Caddy van and that it was going to be renewed automatically unless I contacted them. Unfortunately It slipped my mind and I didn't contact budget insurance until I received an email informing me that My insurance had been renewed. I contacted budget insurance by telephone within 12 hours of receiving the email to inform them that I had found other quotes for the same vehicle for half the price of what I had paid and would I be able to cancel there insurance cover, I was informed that I could cancel but it would cost £30 to do so. I said would they be able to reduce their quote and they were able to reduce it slightly but it was still quite a lot more than the other quotes I had received from other companies. Due to the fact that I have been with Budget insurance for quite a few years it seemed easier to stay with them rather than move to another company. Every year I am faced with the same thing, I get an over priced quote, I have to get quotes from other companies, I have to get on to Budget insurance by phone to have them either match or nearly match the quotes I have received. Not a very happy customer.”

Helpful Report

Posted 3 years ago

“Decent, value for money,car insurance.”

Helpful Report

Posted 3 years ago

“Very disappointed. I owned up to a very minor scratch to another vehicle and didn’t claim any insurance, however I’m now having to pay a lot more for my premium as the alleged loss adjusters have insisted , I did contact budget about this dissatisfaction and was given a date of August for an outstanding amount of just over £10 which I couldn’t understand as I’d had no notification ( the bump was in February) I have been a loyal customer of budget and due to lack of time I was unable to seek alternative quotes. I hope someone reads this and looks into the reasons behind this situation as I’m hitting a blank with your teams Rest assured that when my renewal comes around I will hesitate to reuse budget which is sad as I’ve been with them sometime A dissatisfied client John Walker i”

Helpful Report

Posted 3 years ago

“Great service friendly staff, a pleasure to deal with the team at Budget👍🏻”

Helpful Report

Posted 3 years ago

“Very competitive quote year after year! Had my windscreen replaced a few months ago, I wondered if that would effect my renewal cost and it hasn’t, so very pleased, thanks Budget”

Helpful Report

Posted 3 years ago

“Amazing service 👍🏼”

Helpful Report

Posted 3 years ago

Budget Insurance is rated 4.1 based on 2,029 reviews