Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Good price, very helpful staff”

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Posted 4 years ago

“Budget took over my car insurance from O2 and I wondered if this would result in a big hike in the premium but it was both fair and straight forward. Haven’t had to make a claim and can’t comment on this part of the policy but so far so good”

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Posted 4 years ago

“Great insurance Company.”

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Posted 4 years ago

“I had home insurance with Budget Insurance, but when there was a fire in my flat, they refused to pay anything. Absolutely awful service. They also made it really hard to cancel the policy.”

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Posted 4 years ago

“Renewal quote was competitive so renewal was easy for me”

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Posted 4 years ago

“Appalling customer service when making a claim. Was passed all over the place and told it was nothing to do with budget as lloyds was the under writers. Was offered 2 tvs that was out of stock or discontinued before I was offered a sub standard one. The whole process took over 12 weeks. Shambles from start to finish”

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Posted 4 years ago

“Budget increased my home & contents renewal over previous year by 49%, (same cover) Three Budget staff checked it out and said "no mistake". I feel for those who accept this rorting Robert Logan”

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Posted 4 years ago

“Good to deal with”

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Posted 4 years ago

“Renewed for second year after negotiating renewal price, as this had increased quite a lot in the quote. Agreed a revised renewal price with a helpful telephone operator. Not had to claim so cannot comment on this.”

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Posted 4 years ago

“Always there”

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Posted 4 years ago

“Have always found Budget Insurance helpful, competitive prices and ease of use.”

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Posted 4 years ago

“I have never claimed anything, but all I can say I pay on a monthly basis and very reasonable. Hopefully I won't get to use them (I mean that in a positive way).”

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Posted 4 years ago

“Raising a premium for no reason after 1 year no claims during a pandemic, says it all really. You did refund the difference from a cheaper quote, I suppose I should be grateful. God help if I’m ever in a accident. Other than that had no problems. Genuine customer service advisers SO FAR.”

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Posted 4 years ago

“first class service”

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Posted 4 years ago

“Price and Service really good, no complaints with Budget Insurance and will continue to avail of their service. Thank you.”

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Posted 4 years ago

“The price went up the following year”

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Posted 4 years ago

“very helpful”

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Posted 4 years ago

“Very efficient and good value”

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Posted 4 years ago

“Excellent service and great staff.”

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Posted 4 years ago

“Great service and very happy many thanks.”

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Posted 4 years ago

Budget Insurance is rated 4.1 based on 2,029 reviews