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Churchill Reviews

3.6 Rating 1,362 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,362 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
Wife had an accident (not her fault) service received brilliant
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(Car Insurance) - Posted 6 years ago
Made one claim in many many years but premium went up 62% Beware
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Posted 6 years ago
Had to speak to an agent after the referral from an aggregator site failed. Very smooth and knowledgable
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Posted 6 years ago
I’ve got a better insurance and a better insurance and well looked after.
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Posted 6 years ago
Expensive
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(Car Insurance) - Posted 7 years ago
Easy, quick, competitive and efficient
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(Car Insurance) - Posted 7 years ago
very good service.
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(Car Insurance) - Posted 7 years ago
Excellent value for money and clear documentation
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(Car Insurance) - Posted 7 years ago
No problems at all with this provider.
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(Home Insurance) - Posted 7 years ago
Everything was great for the year I had home insurance and I never had to make a claim. The renewal however was a different situation. After doing a online comparison I wanted to see what could be done to match up the comparison and renewal. After asking just one question the 'helpful' operator stopped answering my questions, or indeed even speaking. They didn't place me on hold, (where I may have given them the benefit of the doubt) they just sat back and left me listening to the other operators in the background answering their own calls and questions. 20 minutes later I said 'excuse me' and I got a reply straight away asking if everything was ok. Funnily enough it was and I asked for any automatic renewal to be stopped with immediate affect. He did manage to do that. Before anyone wonders why I held on waiting with no conversation, I was online taking out insurance with another company.
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Posted 7 years ago
So far so good. Even get news letters.
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(Car Insurance) - Posted 7 years ago
So far very good and cheap saved me £12.00 per month.hope it doesn't go up this year or I'll be looking else where.
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(Home Insurance) - Posted 7 years ago
Excellent service
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(Car Insurance) - Posted 7 years ago
Spoke to me in a good manner, about taking their insurance out with them. A lot cheaper aswell.
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Posted 7 years ago
Not great with discounts
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(Car Insurance) - Posted 7 years ago
Service was quick easy and friendly! What else would one need!
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(Home Insurance) - Posted 7 years ago
Worst insurance company ever!! Quick to take your m9ney but no customer service or after care when you are involved in a accident. The advisers lie!!! Don't do it avoid company at all cost.
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Posted 7 years ago
A very bad company to have do not have insurance with this company meaks you life he'll
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Posted 7 years ago
Very good and easy to deal with. No problems!
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(Car Insurance) - Posted 7 years ago
had good experience with Churchill and able to get my documents in paper through the post which is important to me
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(Car Insurance) - Posted 7 years ago
Churchill is rated 3.6 based on 1,362 reviews