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Churchill Reviews

3.6 Rating 1,371 Reviews
68 %
of reviewers recommend Churchill

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Churchill 1 star review on 7th November 2026
Lewis Stiley
Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
4
Anonymous
Anonymous  // 01/01/2019
“I had 2 months left on my policy when I purchased a new car. I called Churchill to cancel my policy. I was charged nearly £50 to cancel my policy which was around the same price as keeping the policy running. I feel exploited as I’m paying for a service I am getting. Buyer beware.”
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Posted 7 years ago
“Despite my informing Churchill (on 13th February, spoke to Diane who assured me she'd made the change on their system) that I did not want to renew with them (prior to my policy expiration 11 March) I got a letter saying they'd autorenewed on 15th March - four days after expiration. I phoned on 15th, spoke to Kirsty who assured me absolutely that it was cancelled and that they would definitely not take payment. Today, 19th March, I see that they've taken a random amount £204.96 from my account. This is outrageous - I have only just enough in my account to prevent this making it overdrawn. Do not deal with these people - even if you record dates and names they will still take your money. They can only be just this side of legal behaviour.”
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Posted 7 years ago
“Good enough policy for the money”
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(Car Insurance) - Posted 7 years ago
“For the first time in my life I made a claim on my Household Insurance Policy. Because of the circumstances I could easily have exaggerated the claim, but I didn't. I had all my the facts in place, with supporting evidence. It was dealt with so Professionally, and within 7 days a substantial settlement was agreed, and payment to my Bank received 2 days later. Both Policies that I have with Churchill have just been renewed ( Home & Car). They have gone up, and we are always being encouraged to "shop around" Not a chance! For piece of mind the extra cost is worth paying. Well done Churchill.”
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Posted 7 years ago
“One of the easiest agencies to deal with for motor insurance.”
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(Car Insurance) - Posted 7 years ago
“Disgusting treatment my vehicle was damaged by a Churchill customer and went in for repairs and was return to me with a broken front spring. My vehicle was in perfect working ordered and have proved this via pre work checks yet neither the body shop or Churchill are willing to pay for the work as they it’s wear and tear! So I’m £120 out of pocket for something that’s not my fault. What shocks me more is they deem this acceptable! Avoid at all costs”
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Posted 7 years ago
“ok insurer, not the cheapest. MOST ANNOYING ADVERTS ON THE PLANET; if it wasn't for comparison sites I wouldn't have used Churchill because of their inane adverts: change your advertising agency for God's sake.”
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(Car Insurance) - Posted 7 years ago
“I have been a good customer for 6 years and Churchill just kept putting up my premiums every year. My fault for thinking they would value my custom and not con me! I was paying £710 a year with Churchill and have just gone to RAC for £188. I am so anniyed with my self for trusting this company to have my best interests at heart.”
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Posted 7 years ago
“Very easy to deal with and pleasant”
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(Car Insurance) - Posted 7 years ago
“Awful company - did even bother to inform me about a claim made against me. Terrible communications, no information and try to sneak up insurance each year. Will never use again.”
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Posted 7 years ago
“Very good support and quick service”
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(Car Insurance) - Posted 7 years ago
“had a wine spill on laptop call minder said unlikely to repair £350 laptop so they collected it and next thing a text saying they are repairing it returned weeks later with win 8 not win 10 it left with and not working the touchpad dead called in local tech who after two hours gave up and said buy a wireless mouse, lost all win 10 stuff and cant use it away from home, wont update to win 10 even though I have a license. did finally reimburse excess but refuse to remove claim from file penalising me with next insurer and to top it off said if I renewed with them it will cost an extra £113.00 easily the worst company I have ever had the misfortune to deal with ever avoid avoid”
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Posted 7 years ago
“worst company I have ever dealt with, happy to take money off you but when it comes to payingout not so keen, got case at omnibusman at moment against themhopefully cost them few pounds out their profits, a would not advice anyone to take insurance with this company stay well clear”
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Posted 7 years ago
“N/C”
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(Car Insurance) - Posted 7 years ago
“clear prompt, includes breakdown cover”
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(Car Insurance) - Posted 7 years ago
“Abysmal claims handling. Difficult to find out of hours contact to report the incident in the first place. Completely disjointed service - having to explain the same information to different 3rd party partners involved in the process. Poor customer experience from partner companies. Auxillis particularly bad. Hard work to organise ‘guaranteed’ courtesy car and not sure staff understand the product!”
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Posted 7 years ago
“It's quite easy to steer and understand in the process of the purchase. I've taken out cover from them a few times in the last 20 years.”
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(Car Insurance) - Posted 7 years ago
“I had my car damaged by a herd of cows and had to claim on my insurance due to the extent of the damage. The Churchill staff were absolutely lovely and arranged for it to be repaired by a garage that collected my car and lent me a courtesy car and did a fab job. Everything was sorted out with minimal hassle. I was waiting to leave a review as I wanted to see what would happen to my premium for this year and I'm very pleased that is hasn't gone up too much so I'm definitely going to continue to used Churchill.”
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Posted 7 years ago
“Very easy to work with and very competetive”
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(Car Insurance) - Posted 7 years ago
“Stay away from this company big scam had car crash not my fault my insurance saying my fault other party solicitors saying we both at fault it's 50/50 churchill have cancelled my insurance for no reason I have lost my 2 year no claim bonus I have lost my car they not welling to pay me out unless court said so why does it have to be the court that says pay him when you know you're supposed to pay me because I'm paying you insurance not them you are the biggest worst company I have ever dealt with the biggest scam artists I will never use yourselves again I advise people to stay away from”
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Posted 7 years ago
Churchill is rated 3.6 based on 1,371 reviews