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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
you are stealing money from customer rether then you do the job you need to stop liying on your customers , and be honest to keep your compagn up we pay to get better service not bullshit over the phone even the agent over the phone they are stupid they do not how to lie or trik custmer they think are smart then customer. come on give some respect to your customer and try to move on i had any accident past year not at fault i call them to let them know. they come to pick up my car to fix it witch is done but the bill come to me . they did not contact the third part . they told me your policy we be double until other insurance reply to us . they never replied , but i still paying double and i lost my bns i will never gonna trust this compagne . and for anyone who trying to apply for policy please be aware, as soon as you sign you will be fucked stay well back from them . choose other compagne thnx
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Posted 8 years ago
service are crub , just taking money from customer, i had accident last year not at fault , the third part did not want to provide his details i went to police station to make complain, i did send evidence to churchil as proof was not my fault guest what. they put double price rether then they do there job . it mean it does matter if you pay for compenhansive or third part only i have been waiting for 1 year but still same song and same story. even third party insurance they did not want to reply to there message , end of the day we are the looser we have to pay for them , they just seating on front of desck taking payment nothink else i will never recomended churchil to anyone
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Posted 8 years ago
i am currently in the midst of a claim so will need to wait an outcome but service to date has been good with clear advise and help
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(Car Insurance) - Posted 8 years ago
Very good
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(Car Insurance) - Posted 8 years ago
We had our car damaged and after a quick call to Churchill an Assesor turned up two days later and arranged collection of our car and enterprise at hire rang to arrange a courtesy car 1 hour after our car was collected and three days later returned our car. Amazing experience and polite operatives all round. Well done Churchill. A boundy Kent
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Posted 8 years ago
As a pensioner, with the ever increasing costs of motor insurance I reluctantly had to leave my 30 year association with my local broker to find a more affordable quote. Thanks to GoCompare I selected Churchill as having the best deal provided by a respected insurer, the free roadside cover at the time was also a big deciding factor. I have fortunately not had to make any claim so far so cannot offer an opinion on how Churchill would process it but the correspondence from them and the efficiency with which documentation was provided was excellent. I will expect to reinsure with Churchill if a new quote is competitive.
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(Car Insurance) - Posted 8 years ago
Better car insurance
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Posted 8 years ago
Better car insurance
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Posted 8 years ago
Excessive cancellation charges
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Posted 8 years ago
I decided to pay the additional premium to include they're breakdown cover. Terrible mistake. Not cover at all, completely disingenuous. If i had the time I'd be reporting them to trading standards.
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Posted 8 years ago
Quick and courteous response, good price from a quality vendor.
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(Home Insurance) - Posted 8 years ago
Very helpful & clear.
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(Home Insurance) - Posted 8 years ago
i needed to start a new policy/ cancel one and i couldn't have had more help. i was helped through an online form & also rung up a few days later to help with the next step. very professional & friendly.
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Posted 8 years ago
Good price and easy to buy online.
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(Car Insurance) - Posted 8 years ago
Very helpful and quick resolve matters
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(Car Insurance) - Posted 8 years ago
So far so good pleased with service so far
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(Car Insurance) - Posted 8 years ago
Easy to buy but expensive for a young insurer.
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(Car Insurance) - Posted 8 years ago
I would like to claim back the repair fees i paid to Westlake Motors (over £300.00 for elctrical work done to auto. )
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(Car Insurance) - Posted 8 years ago
Excellent easy service
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(Car Insurance) - Posted 8 years ago
Very happy, Good price
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(Car Insurance) - Posted 8 years ago
Churchill is rated 3.6 based on 1,360 reviews