Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,588 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,588 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second year with Dial Direct and only went up a very small amount each month. It is the only company that send a text thanking you for the payment each time. Would certainly recommend them.”

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Posted 2 years ago

“Very good prices and very helpful staff so easy to change my car”

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Posted 2 years ago

“Good price,always keep you informed”

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Posted 2 years ago

“Quick and easy service from start to finish.”

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Posted 2 years ago

“Dial Direct have been the most value for money for Insurance as l have used several over the past 40 years. Very happy with my quotes”

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Posted 2 years ago

“DD charged me less when I moved house, which is unusual, charged me only a small amount to renew my car insurance yearly and its been so easy.”

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Posted 2 years ago

“Good price and always keep you updated”

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Posted 2 years ago

“I found dial direct friendly helpful and price was good to would recommend them”

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Posted 2 years ago

“This is my third year so that speaks for it self I am happy with the helpful service hope prices are kept down next year to give me a forth year with dialdirect”

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Posted 2 years ago

“Always helpful friendly agents to make sure you have everything you need 10/10”

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Posted 2 years ago

“Easy website to use and purchase appropriate cover, we broke down recently, the response was excellent, and customer care very good too.”

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Posted 2 years ago

“Was confident to continue my insurance with yourselves”

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Posted 2 years ago

“Quick simple and effective. My renewals are always competitive unlike other companies that try to load your policy and hope you won't shop around. These guys just give the best deal going so makes renewing a doddle”

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Posted 2 years ago

“easy to renew, piece of cake”

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Posted 2 years ago

“Always an easy process to renew my policy each year.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“EAsy to speak to”

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Posted 2 years ago

“Brilliant as asked to add more cover just as the renewal contract was completed , not a problem and new updated contract done , Not had any claims and hope not to either , Great customer service, Regards James”

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Posted 2 years ago

“Straight Talking, access to documentation, very helpful”

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Posted 2 years ago

“Easy to use great prices”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,588 reviews