Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,413 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a Pensioner I was very worried about renewing my Policy but after a phone call was given a much cheaper price”

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Posted 2 years ago

“very good price and very easy to do online so a big thumbs up for me”

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Posted 2 years ago

“My renewal policy was cheaper than it was last year couldn’t believe it lovely company to deal with highly recommend”

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Posted 2 years ago

“My renewal price was actually cheaper than previous year! almost unheard of. First year in many I have not shopped around”

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Posted 2 years ago

“Very pleased with my quote and cover this is why I have renewed again this year”

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Posted 2 years ago

“Very pleased so far, easy to start up, website and paperwork easy to use. This years renewal quote was also slightly cheaper so very pleased and carried on with them.”

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Posted 2 years ago

“Renewal of my van insurance was done with no fuss . Staff were very professional and know their stuff. Many thanks”

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Posted 2 years ago

“very pleased”

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Posted 2 years ago

“Very pleased with my renewal quote, slightly less than last year, amazing in todays climate, good service, easy to renew, and my policy gives me complete peace of mind with my breakdown policy included.”

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Posted 2 years ago

“Exactly what I needed, no fuss, no bother, for myself perfect”

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Posted 3 years ago

“One of the very best insurance companies that I have insured with. Excellent service, very straightforward and competitive prices, I personally would not consider looking elsewhere. Top marks all round.”

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Posted 3 years ago

“Very good quality and time”

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Posted 3 years ago

“Prompt and factual attention. Now 10 plus years of good service!”

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Posted 3 years ago

“Competitive prices,especially for existing customers. Easy access to online account.”

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Posted 3 years ago

“Excellent Customer Service. I have recommended the Company to Family and Friends.”

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Posted 3 years ago

“Very easy to deal with.Was emailed my next year's price, was really good considering the inflation. Opted to stay no hassle they done everything. Very happy customer, certainly would recommend them”

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Posted 3 years ago

“Very pleased”

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Posted 3 years ago

“No fuss and easy to deal with. Also far more value for insurance than some of the “ rip off” rivals.”

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Posted 3 years ago

“Extremely happy to be a member of the team knowing im in great hands caring for all my driving requirements”

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Posted 3 years ago

“Great service, thanks!”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,413 reviews