Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,589 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was absolutely excellent Very kind and helpful staff”

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Posted 2 years ago

“Straightforward and efficient renewal process”

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Posted 2 years ago

“Excellent service and very good prices. Not had to make any claims so far but very happy with the service.”

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Posted 2 years ago

“Great company great quote for my car and for the first time in how long my premium went down I wont be moving keep up the great work”

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Posted 2 years ago

“price good easy to arrange have not needed to make a claim yet so far very good.”

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Posted 2 years ago

“Quick and competitive”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“So quick and easy”

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Posted 2 years ago

“No fuss easy to set up no problems”

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Posted 2 years ago

“Very happy with things so far, price is very competitive.”

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Posted 2 years ago

“All v efficient”

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Posted 2 years ago

“Very helpful, did not increase My Insurance this year . Very happy with their service .”

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Posted 2 years ago

“More than happy to stay with your company, friendly service and advice, and not forgetting the price I was quoted for my second year car insurance, very well pleased.”

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Posted 2 years ago

“I have been with Dial Direct for many years and they have always been very helpful in securing me the best possible price. They offer a friendly professional service and are always ready to help. You can feel the smile over the phone.”

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Posted 3 years ago

“Great price excellent service when needed.”

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Posted 3 years ago

“Kept me informed of my renewal date which is very helpful, and very professional all round. Keep up the good work.”

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Posted 3 years ago

“Always easy to work with and any telephone conversations are dealt with without any issues, first class.”

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Posted 3 years ago

“"Everything's okay"”

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(Van Insurance) - Posted 3 years ago

“No fuss great service”

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Posted 3 years ago

“No problems”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,589 reviews