Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,589 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to set up, very easy to speak to a real person, excellent prices.”

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Posted 3 years ago

“Very helpful and easy to understand”

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Posted 3 years ago

“Keeps my van insurance at a competitive rate annually”

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Posted 3 years ago

“Done what they said they would do. 😋👍”

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Posted 3 years ago

“I am very happy with Dial Direct as they made my renewal so easy to reinstate my insurance cover without the hassle and stress of wasting time and shopping around.”

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Posted 3 years ago

“As usual competitive. Easy to understand and exactly what I thought.”

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Posted 3 years ago

“I’ve been with dial direct for a few years, could of got it cheaper as they put the price up from last year without any claims, but I couldn’t be bothered to speak to someone in Timbuktu. It’s so easy with dial direct and I believe in loyalty.”

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Posted 3 years ago

“Easy to deal with always answer when ring about anything”

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Posted 3 years ago

“Made the process as smooth as possible.”

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Posted 3 years ago

“Patient,polite customer service.Prices competitive.”

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Posted 3 years ago

“Friendly and helpful”

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Posted 3 years ago

“Excellent service. Renewed my insurance with Dial Direct and it only went up a few pounds from the previous year which made me very happy.”

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Posted 3 years ago

“Very happy with the insurance”

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Posted 3 years ago

“Very helpful.great website”

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Posted 3 years ago

“Just goog very happy”

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Posted 3 years ago

“I haven’t needed to contact you, thankfully. But the process of getting the insurance and the renewal was very easy to do.”

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Posted 3 years ago

“Very good price for my car fully comp ,any changes are quickly sorted .”

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Posted 3 years ago

“Very prompt with renewals. Documents easy to see on website account. Copy is sent to your e-mail. Very good service, no complaints. Recommend this service.”

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Posted 3 years ago

“The lady I spoke to was very helpful. and it was all very quick.”

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Posted 3 years ago

“second year with them and find them competitive and good value”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,589 reviews