Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comprehensive Car Insurance was most competitive last year and this years premium only slightly more, so was happy to renew policy. Renewal procedure was easy to follow.”

Helpful Report

Posted 2 years ago

“Excellent service & prices”

Helpful Report

Posted 2 years ago

“5 stars all around for Dial Direct would highly recommend especially when comes to price and customer service.”

Helpful Report

Posted 2 years ago

“Good renewal quote no fuss really easy”

Helpful Report

Posted 2 years ago

“Hassle free, competitive ( cheaper than last year!), 3rd year with them. Never had to claim so cannot comment on other processes. Would recommend.”

Helpful Report

Posted 2 years ago

“Good price for Car insurance easy set”

Helpful Report

Posted 2 years ago

“The quote was cheaper than last year all completed online and a paper copy simply printed off no problems no hassle”

Helpful Report

Posted 2 years ago

“Excellent price,excellent service,all on line but I requested a paper copy which the team sent within days.This is the second year Dial Direct have proved to be an excellent company no hassle insurance.”

Helpful Report

Posted 2 years ago

“Very competitive price.”

Helpful Report

Posted 2 years ago

“Good communication when renewal is due . Etc. very competitive insurance quotes .”

Helpful Report

Posted 2 years ago

“Very friendly and helpful. Good service”

Helpful Report

Posted 2 years ago

“Really easy to renew and quote was cheaper than last year .”

Helpful Report

Posted 2 years ago

“Great service from first insuring my car 🚗 everything was spot on and believe it or not it’s come down in price!!!”

Helpful Report

Posted 2 years ago

“Easy renewal,reduced my price,great company,good comunication,very recommend for everyone”

Helpful Report

Posted 2 years ago

“For the first time ever an Insurance Company have reduced my Car Insurance Price [Well done]. I normally change my Insurer every Year but not this Year.”

Helpful Report

Posted 2 years ago

“Used git the second year I always look for the best quotes but this time with dial direct my renewal quote was actually cheaper than the previous year this has never happened with any other insurance company in 50 years of driving I wouldn’t hesitate in recommending Dial Direct”

Helpful Report

Posted 2 years ago

“Friendly staff and good service.”

Helpful Report

Posted 2 years ago

“Good reasonably priced”

Helpful Report

Posted 2 years ago

“Very pleased as my insurance stayed the same as last year .did shop around but nobody matched you.very pleased thank you.”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.3 based on 3,169 reviews