Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were very helpful and made the purchase of an insurance policy easy and stress free”

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Posted 3 years ago

“Customer service excellent for easy renewal of policy .Haven't had to make a claim yet ,but I'm confident when I do , it will be handled without any fuss .”

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Posted 3 years ago

“Fast , efficient, very well mannered and easy to talk to”

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Posted 3 years ago

“The process and procedure was simlpe”

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Posted 3 years ago

“Straight forward and easy to take out my Car Insurance.”

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Posted 3 years ago

“Very professional & insurance done within minutes.”

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Posted 3 years ago

“Service was outstanding”

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Posted 3 years ago

“VERY FAIR PRICE FOR MY RENEWAL, AND NO FUSS, VERY HELPFUL CUSTOMER SERVICE”

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Posted 3 years ago

“Premium is less which was a lovely surprise”

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Posted 3 years ago

“Great service,surprised the cost was lower than previous,so was delited”

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Posted 3 years ago

“Great company, the premium this year is less then last year. Very happy.”

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Posted 3 years ago

“Good price excellent service.”

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Posted 3 years ago

“Prompt, easy to talk to and policy renewed with no bother.”

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Posted 3 years ago

“I was happy with the online service I received from directline everything was straight forward and the reduced premium helped with my choice of another year.”

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Posted 3 years ago

“Great price insurance renewal”

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Posted 3 years ago

“I was very happy with the service provided by Dial Direct. Online access to policy details is especially helpful and the reduced premium was particularly welcomed.”

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Posted 3 years ago

“Excellent and helpful service”

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Posted 3 years ago

“Excellent and helpful service”

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Posted 3 years ago

“They are very friendly and Get every thing sorted at a good price I have been with them for two years and I hope for.many more”

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Posted 3 years ago

“Great price and good communication.”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,169 reviews