Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,417 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dial direct was the cheapest car insurance for this year. Even though I was with Dial direct last year, their insurance premium this year was the best and the cheapest. They are at the end of the phone should I have any queries, and are ever so pleasant and helpful.”

Helpful Report

Posted 3 years ago

“I have been with Dial Direct for a while now they do everything for you when it’s renewal and good prices”

Helpful Report

Posted 3 years ago

“a very good insurance reasonable priced”

Helpful Report

Posted 3 years ago

“Efficient, helpful and a good competitive price.”

Helpful Report

Posted 3 years ago

“My renewal was amazing. I received an e-mail well before it was due. Price was great. Thank you.”

Helpful Report

Posted 3 years ago

“I phoned the renewal line and got a quick response then a super polite operator met my requirements perfectly so I was very happy to renew for another year . I would rate my operator who was working from home during the current situation as 5 STAR EXCELLENT thankyou for a good price too !”

Helpful Report

Posted 3 years ago

“Very understanding, friendly agents, explain everything. Car insurance quote was one of the best. Highly recommend .”

Helpful Report

Posted 3 years ago

“Cheapest car insurance I found Very Happy”

Helpful Report

Posted 3 years ago

“I renewed my car insurance even though there was a slight rise in the price but not terrible. Customer service advisor was helpful and friendly. Great service. Thanks.x”

Helpful Report

Posted 3 years ago

“Brilliant service and a great price for my van insurance”

Helpful Report

Posted 3 years ago

“Good customer service”

Helpful Report

Posted 3 years ago

“supurb no frills no secrecey excellent”

Helpful Report

Posted 3 years ago

“Wonderful service”

Helpful Report

Posted 3 years ago

“So well explained and competitive price”

Helpful Report

Posted 3 years ago

“All good here, price came down aswell, now there's a first! Been a few years with them now and never really had a problem. Yet”

Helpful Report

Posted 3 years ago

“Everything was easy”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Really good no hassal”

Helpful Report

Posted 3 years ago

“Been a few years with dialdirect no problem great policy at a great price”

Helpful Report

Posted 3 years ago

“The best out there, hassle free and my second year with them thanks guys !!”

Helpful Report

Posted 3 years ago

Dial Direct is rated 4.3 based on 3,417 reviews