Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,589 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and factual attention. Now 10 plus years of good service!”

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Posted 3 years ago

“Competitive prices,especially for existing customers. Easy access to online account.”

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Posted 3 years ago

“Excellent Customer Service. I have recommended the Company to Family and Friends.”

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Posted 3 years ago

“Very easy to deal with.Was emailed my next year's price, was really good considering the inflation. Opted to stay no hassle they done everything. Very happy customer, certainly would recommend them”

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Posted 3 years ago

“Very pleased”

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Posted 3 years ago

“No fuss and easy to deal with. Also far more value for insurance than some of the “ rip off” rivals.”

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Posted 3 years ago

“Extremely happy to be a member of the team knowing im in great hands caring for all my driving requirements”

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Posted 3 years ago

“Great service, thanks!”

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Posted 3 years ago

“Very polite, very helpful, very satisfied.”

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Posted 3 years ago

“Renewed my insurance again with Dial Direct for a second year really great service and best price”

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Posted 3 years ago

“Excellent service I'm very happy with them Thank you so much”

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Posted 3 years ago

“Very professional service. Questions answered clearly and my unfortunate claim was dealt with efficiently and effectively. Can't ask for more.”

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Posted 3 years ago

“Excellent service started second year with company and have no regrets. Quote as good as any other offered,have already recommended to others!!”

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Posted 3 years ago

“Always a smooth easy transaction when insuring my car. Very efficient and excellent communication. Highly recommend. Competitive prices always.”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Not had use your services up to now and everything fine decent price”

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Posted 3 years ago

“This is my third year with Dial Direct who offer competitive renewal prices. I would suggest that my policy price and renewal beats many of the other quotes that I have received hands down. Also a great overall policy. Thanks”

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Posted 3 years ago

“Great company to use and no hassle with insurance renewal”

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Posted 3 years ago

“Happy with the price and service”

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Posted 3 years ago

“Great renewal price”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,589 reviews