Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,589 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,589 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company,who have looked after me very well this year,when the renewal came up recently,the price was very competitive,so I have utilised their services,for another year,i have comprehensive insurance,and the policy covers everything you need,including legal aid,and breakdown cover,their website is very well laid out,and easy to use,and you can access your documents,24/7 i am very happy,and would highly recommend them.”

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Posted 3 years ago

“All good. Bit pricey but good cover”

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Posted 3 years ago

“"Fantastic service "”

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(Van Insurance) - Posted 3 years ago

“very happy with my policy although it did increase by £20 this year documents are easy to access and download”

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Posted 3 years ago

“Very satisfied with the professional service”

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Posted 3 years ago

“Very happy. My premiums with you have reduced over the past 2 years. Thank you!”

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Posted 3 years ago

“Price has down for the last 2 years by roughly £40 a year. Never had to ring dial direct because of impeccable service”

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Posted 3 years ago

“Unfortunately we had a fire about 3 years ago claim was handled well . Since then continued to insure with dial direct, fairly priced insurance easy renewal and peace of mind . One thing less to worry about.”

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Posted 3 years ago

“Excellent cover for a competitive price.”

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Posted 3 years ago

“This is the second year with dial direct I am very pleased with the service that I received from them”

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Posted 3 years ago

“My second year with Dial Direct had excellent service from them , I did query my renewal price , but was dealt with very promptly , I believe in staying with the same company so long as they loyal to you , hence my 2nd year with them”

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Posted 3 years ago

“Straightforward, no nonsense service. 🤗”

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Posted 3 years ago

“Great cover and communication. My premium goes DOWN every year! :)”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Good service ,helpful staff. Reasonable price.j”

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Posted 3 years ago

“Very good service and very good value”

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Posted 3 years ago

“Good price easy to setup”

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Posted 3 years ago

“Good rates … easy process”

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Posted 3 years ago

“easy to renew if you have to claim you get one person to deal with so the claim is sorted Quickley can not fault”

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Posted 3 years ago

“Excellent service, and very competitive, wouldn’t go anywhere else. Highly recommended. Keep up the good work.”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,589 reviews