Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made the process as smooth as possible.”

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Posted 3 years ago

“Patient,polite customer service.Prices competitive.”

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Posted 3 years ago

“Friendly and helpful”

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Posted 3 years ago

“Excellent service. Renewed my insurance with Dial Direct and it only went up a few pounds from the previous year which made me very happy.”

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Posted 3 years ago

“Very happy with the insurance”

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Posted 3 years ago

“Very helpful.great website”

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Posted 3 years ago

“Just goog very happy”

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Posted 3 years ago

“I haven’t needed to contact you, thankfully. But the process of getting the insurance and the renewal was very easy to do.”

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Posted 3 years ago

“Very good price for my car fully comp ,any changes are quickly sorted .”

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Posted 3 years ago

“Very prompt with renewals. Documents easy to see on website account. Copy is sent to your e-mail. Very good service, no complaints. Recommend this service.”

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Posted 3 years ago

“The lady I spoke to was very helpful. and it was all very quick.”

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Posted 3 years ago

“second year with them and find them competitive and good value”

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Posted 3 years ago

“Been with Dial Direct for a number of years now, good service, competitive pricing, customer loyalty (annual gift voucher). I had a breakdown and used their Road side service, exchanged the battery and away I went. Keep up the good work!”

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Posted 3 years ago

“I am happy with the quote for my car insurance all though it increased due to inflation it is a lot cheaper than my last insurance company who I would be paying double the amount. Also my documents where swiftly sent by Email so I could print them And read at my leisure.”

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Posted 3 years ago

“My RAC home start turned up promptly and I was in time to meet my appointment. My initial contact when renewing my insurance was a really good experience.”

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Posted 3 years ago

“Very straight forward and easy to obtain. Very good quotes an service provider”

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Posted 3 years ago

“Contacted call centre regarding my renewal, very straightforward and helpful service at a competive price.”

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Posted 3 years ago

“Made me happy with the price no negatives”

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Posted 3 years ago

“Always helpful with giving best prices ,and in sending documentation by post as requested.”

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Posted 3 years ago

“Easy to deal with friendly”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews