Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to the agent who immediately understood the problem and resolved the issue without delay.”

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Posted 3 years ago

“I was very happy to find that my renewal price was better that quotes I receive from other companies. A first in my experience. So very pleased.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“No complaints at all, service very good”

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Posted 3 years ago

“Easy to use,no problems,very competitive”

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Posted 3 years ago

“Renewal arrived slight increase on 2022 but still half the price of others All done online no problems”

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Posted 3 years ago

“Renewal arrived slight increase on 2022 but still half the price of others All done online no problems”

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Posted 3 years ago

“Simple to continue for another year, just let Dial Direct do it for you. This was acceptable as DD had offered a new competitive price”

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Posted 3 years ago

“Dial Direct offered me (an existing customer) a very competitive renewal price in comparison to alternatives i was finding.”

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Posted 3 years ago

“Excellent customer service and price. Easily approachable and they care for the customer.”

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Posted 3 years ago

“Swift and efficient service, easy to set up and renew. I've used for the last 2 years and although I haven't needed to use the claims section I have no concerns.”

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Posted 3 years ago

“Used Dial Direct for 2 years running. Found it easy to complete the transaction, quick and efficient. Can't fault it from start to finish.”

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Posted 3 years ago

“Customer service was absolutely excellent Very kind and helpful staff”

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Posted 3 years ago

“Straightforward and efficient renewal process”

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Posted 3 years ago

“Excellent service and very good prices. Not had to make any claims so far but very happy with the service.”

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Posted 3 years ago

“Great company great quote for my car and for the first time in how long my premium went down I wont be moving keep up the great work”

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Posted 3 years ago

“price good easy to arrange have not needed to make a claim yet so far very good.”

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Posted 3 years ago

“Quick and competitive”

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Posted 3 years ago

“Very happy”

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Posted 3 years ago

“So quick and easy”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews