Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Are proffesional in the way they deal with you. Asked for paperwork instead of email and no problem was only approximately £12 difference versus online comparisons so decided to stay with them very happy thus far.”

Helpful Report

Posted 2 years ago

“Superb value 👌 had no problems when I needed to renew my policy all done for me , and I think customer who stay with dial direct get noticed with loyalty care recommend to my family and friends 👍”

Helpful Report

Posted 2 years ago

“Very helpful and very easy to use service. Competitive price and all easy to do on the internet.”

Helpful Report

Posted 2 years ago

“Have been insured with Dial Direct for about 9 years never wanted to change always polite and very helpful on the very few occasions I have needed to contact them. Very fair price and ideal cover for our needs”

Helpful Report

Posted 2 years ago

“Excellent service from start to finish , definitely recommend”

Helpful Report

Posted 2 years ago

“great price and service”

Helpful Report

Posted 2 years ago

“A very straightforward prosses thanks”

Helpful Report

Posted 2 years ago

“Easy to deal with and straight forward quote”

Helpful Report

Posted 2 years ago

“This is my second year with Dial Direct. Good competitive price excellent cover and optional extras are a good competitive price too. I would definitely recommend Dial Direct insurance company.”

Helpful Report

Posted 2 years ago

“Outstanding service , quick , efficient & excellent pricing ! Highly recommend 👍🏻”

Helpful Report

Posted 2 years ago

“Quick and easy renewal of a very competitive rate for our car insurance.”

Helpful Report

Posted 2 years ago

“Renewed again this year - Happy with customer service cost and process was seamless - happily recommend”

Helpful Report

Posted 2 years ago

“The renewal process was very easy having received a competitive quote.”

Helpful Report

Posted 2 years ago

“No hassle happy with renewal prices over past 2 years if it’s reasonable next renewal will take insurance out with them again”

Helpful Report

Posted 2 years ago

“Renewal was really easy and straight forward very pleased”

Helpful Report

Posted 2 years ago

“good.better than i expected.”

Helpful Report

Posted 2 years ago

“Good service good price for renewal”

Helpful Report

Posted 2 years ago

“Rung up to question policy increase. Very helpful advisor got a better price with everything kept the same, so renewed over the phone. Very pleased with service received”

Helpful Report

Posted 2 years ago

“Very reasonable price, easy to set up and arrange policy and helpful with any queries will stay with Dial Direct for the future 😊”

Helpful Report

Posted 2 years ago

“Seamless annual review and very efficiently sent electronically. Could always do with premiums to be cheaper!”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.3 based on 3,169 reviews