Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,588 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,588 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The renewal of my van insurance was quick and easy taking about 20 minutes to complete. Price was also reasonable.”

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Posted 2 years ago

“All the staff I dealt with were professional, very knowledgeable regarding the product and extremely helpful and friendly. Will definitely use this company again.”

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Posted 2 years ago

“The customer service was first class the price was very reasonable allowing that every thing had gone up including insurance we had a claim against another party which had no affect on my price on insurance”

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Posted 2 years ago

“The lady I spoke to was lovely, kind and helpful.”

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Posted 2 years ago

“Absolutely love this car insurance company value for money…everything is explained and well set out ..they deliver what they say all my documents are always sent on time with easy layouts to read and process..cheap and affordable insurance which is a must”

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Posted 2 years ago

“easy ,price, service ,free gifts”

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Posted 2 years ago

“Very helpful clear 💯 😊 happy”

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Posted 2 years ago

“Right price good customer service and and you can talk to someone about your policy.”

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Posted 2 years ago

“Happy the way the renewal was done no hassle.”

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Posted 2 years ago

“It was easy to do and helpful with this.”

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Posted 2 years ago

“Ok great superb wonderful marvouless”

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Posted 2 years ago

“Being a pensioner,price and value is priority, and having faith you will get the help you need. I have not needed to call for help yet, but have faith they will look after there customer.”

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Posted 2 years ago

“Excellent value and efficient service.”

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Posted 2 years ago

“I have been dealing with Dial Direct for a few years now and I can say without fear that they have been excellent in every department. Always keeping me in the loop about any changes to policy etc and plenty of notification about renewal dates to help get quotes from elsewhere if you want to change insures.. Don't know why you would want to though !! Excellent, 5 stars from me”

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Posted 2 years ago

“I've been with dial Direct for a couple of years now I found the service to be excellent because I haven't had cause to phone them to sort out any problems there hasn't been any so I would like to give dial Direct full marks and ask them to keep up the good work”

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Posted 2 years ago

“no fuss no bother A1”

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Posted 2 years ago

“I have been with Dial Direct for 3 years now and am very happy with the price and service.if it continues, and each year I do check with other sites and the price and the add ons but to date I have remained with Dial Direct.”

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Posted 2 years ago

“Easy to renew my yearly car insurance very straightforward would recommend to family and friends”

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Posted 2 years ago

“Competitive prices good service”

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Posted 2 years ago

“Pleasantly surprised that my Insurance only went up by less than £10. Although it wasn't the cheapest it was near enough to not bother changing. Also when speaking on the phone they were very helpful.”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,588 reviews