Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and not expensive . Would recommend”

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Posted 2 years ago

“Very good to deal with and would recommend.”

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Posted 2 years ago

“Very pleased with the new quote and ease at renewing my policy”

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Posted 2 years ago

“good price and easy transaction all done online”

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Posted 2 years ago

“Happy with renewal quote, website easy to understand & navigate. Good service”

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Posted 2 years ago

“Great service and also reduction in quote. Beats other competitors by far.”

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Posted 2 years ago

“Nice and cheap and pleasant to deal with.”

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Posted 2 years ago

“Competitive pricing combined with a quick and helpful response from the customer service team (about my need for paper copy of the documents) has left this customer very satisfied.”

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Posted 2 years ago

“Competitive prices and excellent service”

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Posted 2 years ago

“Exceptional service throughout and extremely good value for money.”

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Posted 2 years ago

“Well protected in case of unforeseen circumstances which may happen in future. Hence I recommend Dial Direct to cover all my problems and have a piece of mind.”

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Posted 2 years ago

“Dial direct was the cheapest car insurance for this year. Even though I was with Dial direct last year, their insurance premium this year was the best and the cheapest. They are at the end of the phone should I have any queries, and are ever so pleasant and helpful.”

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Posted 2 years ago

“I have been with Dial Direct for a while now they do everything for you when it’s renewal and good prices”

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Posted 2 years ago

“a very good insurance reasonable priced”

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Posted 2 years ago

“Efficient, helpful and a good competitive price.”

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Posted 2 years ago

“My renewal was amazing. I received an e-mail well before it was due. Price was great. Thank you.”

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Posted 2 years ago

“I phoned the renewal line and got a quick response then a super polite operator met my requirements perfectly so I was very happy to renew for another year . I would rate my operator who was working from home during the current situation as 5 STAR EXCELLENT thankyou for a good price too !”

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Posted 2 years ago

“Very understanding, friendly agents, explain everything. Car insurance quote was one of the best. Highly recommend .”

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Posted 2 years ago

“Cheapest car insurance I found Very Happy”

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Posted 2 years ago

“I renewed my car insurance even though there was a slight rise in the price but not terrible. Customer service advisor was helpful and friendly. Great service. Thanks.x”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,169 reviews