Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,409 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This year the premium was lower than last for the same cover. All paperwork came on time very pleased with service Never had to claim so unable to comment on that side of the service”

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Posted 1 year ago

“Your quote was very good, so i renewed policy again.”

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Posted 1 year ago

“Excellent service, Very happy with Dial Direct, Highly Recommended Xxxxxx”

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Posted 1 year ago

“The best insurance company 👌”

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Posted 1 year ago

“I am impressed and have stayed with Dial Direct for another year”

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Posted 1 year ago

“The lady I was talking to was outstanding and very professional. We managed to get the renewal lower. I’m very impressed with the process and that’s why I’ve stayed with Dial Direct.”

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Posted 1 year ago

“Easy to use but did ask for my documents via hard copy never got them apart from that good service”

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Posted 1 year ago

“Easy and hassle free”

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Posted 1 year ago

“Renewal was quick and easy and the cost was excellent.”

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Posted 1 year ago

“Good 👍”

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Posted 1 year ago

“Very competitive price.”

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Posted 1 year ago

“Easy to sort my renewal out at a competitive price! Thanks again Dial Direct!”

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Posted 1 year ago

“Thanks. I’m happy”

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Posted 1 year ago

“Very good insurance company 👌 👏 👍”

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Posted 1 year ago

“The premium was the best I could find. Access to my insurance details is easy.”

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Posted 1 year ago

“Been with Dial Direct for 10 years always found the few times I’ve phoned have been very informative, friendly & helpful. For a pensioner 70 plus l was very pleased with my quote and sincerely hope to continue with Dial Direct in the future , thank you. Mel Elkington”

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Posted 1 year ago

“excellent price, but it is slipping and starting to get close to other quotes. good process to get renewed”

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Posted 1 year ago

“Renewed again as the price was excellent and fair”

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Posted 1 year ago

“Been with Dail Direct for a while and this year the premium went down for the same service as of last year The guy i spoke with was very knowledgeable and very helpful recommended A+++”

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Posted 1 year ago

“My premium actually DROPPED in price this year with no change in the cover. The agent I spoke to was fully informed and so polite and really helpful. All in all a very good experience.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,409 reviews