Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5 star company, this is my 2nd year with Dial Direct and I have been so impressed with their customer service and overall quality. The price is very reasonable, a brilliant cover for the whole thing”

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Posted 1 year ago

“Found Dial Direct through go compare last year. The best price with RAC cover. And the renewal process this year was so easy to do..and my monthly cost was even lower. Great value and stress free!”

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Posted 1 year ago

“Dial Direct Make it simple to use and understand when renewing my policy.”

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Posted 1 year ago

“Great price and cover. Found them through GoCompare last year and got RAC cover along with my policy. This year when it was time to renew they were cheaper than anything GoCompare could find for me so it made sense to stay with them and renew directly. Thank you.”

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Posted 1 year ago

“Exceptional value for money and free rac cover included. Win Win.”

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Posted 1 year ago

“Really easy company to deal with have been happy with the renewal price too - recommend +++”

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Posted 1 year ago

“The last 2 years car Insurance renewal quotes from Dial Direct have been so competitive with little premium increases that I've allowed auto renewal to take place. This is the only insurance company I have stayed with for more than a year in all my 50+ years of caring ownership.”

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Posted 1 year ago

“5 star all the way, nice to find a company that is a pleasure to deal with.”

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Posted 1 year ago

“My wife's car battery had gone flat and Dial Direct help my wife to contact RAC to get her back on the road.”

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Posted 1 year ago

“Good price and great service”

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Posted 1 year ago

“I enjoy the fact that I have sufficient cover at the right price which renews every year.”

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Posted 1 year ago

“Good renewal price. Also didn't have to do anything it was automatically done .”

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Posted 1 year ago

“Luckily I have not had to make a claim while I've been with Dial Direct which is approx three years. I feel quite confident that I am dealing with an insurance company who genuinely care about their customers. Each time my renewal notice comes through I do phone them to make sure I am getting the cover I need for a price that fits my budget and they are always happy to give me the reassurance I need and various options available to me.”

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Posted 1 year ago

“Brilliant service, and looked after me at renewal time. Fantastic service I can't fault them.”

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Posted 1 year ago

“Extremely easy - my husband is also insured with you too”

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Posted 1 year ago

“Very easy to get and kept up to date with everything”

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Posted 1 year ago

“Easy to renew and lower price than last year (was competitive to comparison websites).”

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Posted 1 year ago

“There Emails were in good time and very helpful. 5star”

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Posted 1 year ago

“Easty renewal on line”

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Posted 1 year ago

“Great price and great service from friendly helpful staff”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews