Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,409 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently renewed my motor insurance, I believe Dial Direct understands customer loyalty which resulted in a very good insurance premium, may it continue next year. Many thanks”

Helpful Report

Posted 1 year ago

“Very quick responses and a very good package for me at a very reasonable price”

Helpful Report

Posted 1 year ago

“Got a very good renewal, I was very glad to accept it.”

Helpful Report

Posted 1 year ago

“Talking. To a real voice.”

Helpful Report

Posted 1 year ago

“The price of renewal was good but when I check the renew premium I find a better price offered by Dial Direct I call them the I have received cheaper quote from another provider you match and give me more better price so I stick with Dial Direct.”

Helpful Report

Posted 1 year ago

“Excellent service good value for money thank you dial direct team”

Helpful Report

Posted 1 year ago

“This company never sems to amaze me ,fantastic service”

Helpful Report

Posted 1 year ago

“I fail to see how anyone can compare with Dial Direct to include RAC and legal fees very good company will renew next year for sure”

Helpful Report

Posted 1 year ago

“Clear information. Reasonably priced policies. Friendly & helpful staff at the call centre who are knowledgeable about their policies.”

Helpful Report

Posted 1 year ago

“Price increase reasonable”

Helpful Report

Posted 1 year ago

“Great communicatio excellent value for money and seamless renewal”

Helpful Report

Posted 1 year ago

“Very helpful, real world people, very good service, thank you”

Helpful Report

Posted 1 year ago

“Value for money, very helpful and courteous at all times.”

Helpful Report

Posted 1 year ago

“Good professional service”

Helpful Report

Posted 1 year ago

“very professional people,”

Helpful Report

Posted 1 year ago

“Very good cover at a very reasonable price.”

Helpful Report

Posted 1 year ago

“excellent service can't fought there customer service”

Helpful Report

Posted 1 year ago

“Very happy with the cost of my insurance this time. Considerably lower than last year and same cover.”

Helpful Report

Posted 1 year ago

“Compatible prices, good Customer Care Team and always helpful”

Helpful Report

Posted 1 year ago

“Very competetive price and renewed with them again this year”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,409 reviews