Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my third year with Dial Direct. Each year I have checked other prices and Dial Direct have been the least expensive. The renewal process is very easy and all communication is quick and straight forward. I haven't needed to make a claim yet so I can't review on that, but just for cost and efficiency I'm very happy.”

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Posted 1 year ago

“Have been with direct dial now for 14 years and I do check other websites 6 weeks before my renewal and have only once been told that they cannot beat or match other quotes as we all struggle with finances its nice to know some are willing to try to help thanks Direct Dial”

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Posted 1 year ago

“Amazing customer service. Explained, all details and understood my needs.. What a refreshing change to speak to a caring person.. keep it up. Thank you Kind regards Angela Daughtrey.”

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Posted 1 year ago

“Very easy to renew policy good price cover's every thing needed good to know you have peace of mind for another year”

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Posted 1 year ago

“I was grateful to speak to a person and not just fill things in on the computer. There was a slight hiccup but when I rang back the necessary amendments were immediately made. The price was competitive. I hope I never have to call on my insurance but I hope if I do everything will be just as straightforward.”

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Posted 1 year ago

“Always filled my requirements within budget, thank you”

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Posted 1 year ago

“It gave me a terrific quote with extras such as motor legal protection, protected no claims bonus and breakdown cover”

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Posted 1 year ago

“I found Dial direct pretty cheap , and with all whistles and bells , so happy with cost.”

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Posted 1 year ago

“cheaper than all the others and always happy to help with enquiries”

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Posted 1 year ago

“Dial Direct fixed my damaged car after a bad accident. Their service was excellent and would recommend them before other insurance companies. Try them for yourself.”

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Posted 1 year ago

“A very good firm to deal with a good price and good coverage”

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Posted 1 year ago

“Good renewal price.”

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Posted 1 year ago

“Good renewal price for car”

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Posted 1 year ago

“A very competitive premium”

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Posted 1 year ago

“Renewal was cheaper than last year, also cheaper than go compare. And a great Web page to charge things 👍”

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Posted 1 year ago

“Direct Dial gave me a reasonable and competitive renewal quotation and they were very helpful, polite and understandable on the telephone when I renewed.”

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Posted 1 year ago

“Reliable and affordable”

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Posted 1 year ago

“Excellent service and pricing”

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Posted 1 year ago

“Always friendly”

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Posted 1 year ago

“Supper customers service, even when you have an accident they are realy helpful.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews