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Dial Direct Reviews

4.3 Rating 3,054 Reviews
83 %
of reviewers recommend Dial Direct
4.3
Based on 3,054 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult

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Renewed my policy again small increase in payment from last year. Still cheaper than other companies on compare sites
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Posted 1 year ago
an insurer that gives more and help when needed.
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Posted 1 year ago
Always feel safe knowing I am unsure d with you
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Posted 1 year ago
By giving me a great price on my car insurance , and it was first class on the service. Thanks again long standing customer!
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Posted 1 year ago
Service was excellent, had leak in airing cupboard, came within a few hours, very nice young man soon had it fixed.
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Posted 1 year ago
Just renewed my insurance with Dial Direct and very happy with the minimal increase. I've also had a chat with their customer service lady who was friendly and helpful
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Posted 1 year ago
Ease of use good price
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Posted 1 year ago
No nonsense service
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Posted 1 year ago
“Easy renewals. Good value for money
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Posted 1 year ago
Very competitive price - renewal was cheaper than offered on comparison sites. Easy renewal process.
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Posted 1 year ago
Low payments . Your company make it very easy to insurance and always keep me updated with everything
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Posted 1 year ago
Never had to make a claim but renewal has been great each year. When all my other insurers increased premium Dial were the only ones that kept close at renewal. Have confidence that should I need to claim then it will be managed professionally
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Posted 1 year ago
Would recommend Dial Direct price of cover very good compared to other companies
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Posted 1 year ago
Easy renewals. Good value for money
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Posted 1 year ago
It was easy to renew
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Posted 1 year ago
Friendly helpful service at reviewing my price when I called. Thank you .
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Posted 1 year ago
FANTASTIC SERVICE FOR YEARS THANK YOU KEEP UP THE GOOD SERVICE.
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Posted 1 year ago
So far have never ever had to make a claim which I imagine is when you find out how good a company ate. I was extremely pleased when I renewed my contents insurance with your company this year to find the cost was slightly lower than last year. Being a pensioner on a fairy tight budget this really helps and I am very grateful.
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Posted 1 year ago
I have used this company for a few years now - I used to compare every year - and I have found them to be very professional. My quotes have got better each year and that is a big bonus for me. They have proved to be very competitive and I have had no reason to shop around. Win, win!!
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Posted 1 year ago
Hello , I have signed my sister up to you , Mrs jackqueline Morrison because I thoroughly recommend you . Tomine nicol
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Posted 1 year ago
Dial Direct is rated 4.3 based on 3,054 reviews