Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,054 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,054 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewed my policy again small increase in payment from last year. Still cheaper than other companies on compare sites”

Helpful Report

Posted 1 year ago

“an insurer that gives more and help when needed.”

Helpful Report

Posted 1 year ago

“Always feel safe knowing I am unsure d with you”

Helpful Report

Posted 1 year ago

“By giving me a great price on my car insurance , and it was first class on the service. Thanks again long standing customer!”

Helpful Report

Posted 1 year ago

“Service was excellent, had leak in airing cupboard, came within a few hours, very nice young man soon had it fixed.”

Helpful Report

Posted 1 year ago

“Just renewed my insurance with Dial Direct and very happy with the minimal increase. I've also had a chat with their customer service lady who was friendly and helpful”

Helpful Report

Posted 1 year ago

“Ease of use good price”

Helpful Report

Posted 1 year ago

“No nonsense service”

Helpful Report

Posted 1 year ago

““Easy renewals. Good value for money”

Helpful Report

Posted 1 year ago

“Very competitive price - renewal was cheaper than offered on comparison sites. Easy renewal process.”

Helpful Report

Posted 1 year ago

“Low payments . Your company make it very easy to insurance and always keep me updated with everything”

Helpful Report

Posted 1 year ago

“Never had to make a claim but renewal has been great each year. When all my other insurers increased premium Dial were the only ones that kept close at renewal. Have confidence that should I need to claim then it will be managed professionally”

Helpful Report

Posted 1 year ago

“Would recommend Dial Direct price of cover very good compared to other companies”

Helpful Report

Posted 1 year ago

“Easy renewals. Good value for money”

Helpful Report

Posted 1 year ago

“It was easy to renew”

Helpful Report

Posted 1 year ago

“Friendly helpful service at reviewing my price when I called. Thank you .”

Helpful Report

Posted 1 year ago

“FANTASTIC SERVICE FOR YEARS THANK YOU KEEP UP THE GOOD SERVICE.”

Helpful Report

Posted 1 year ago

“So far have never ever had to make a claim which I imagine is when you find out how good a company ate. I was extremely pleased when I renewed my contents insurance with your company this year to find the cost was slightly lower than last year. Being a pensioner on a fairy tight budget this really helps and I am very grateful.”

Helpful Report

Posted 1 year ago

“I have used this company for a few years now - I used to compare every year - and I have found them to be very professional. My quotes have got better each year and that is a big bonus for me. They have proved to be very competitive and I have had no reason to shop around. Win, win!!”

Helpful Report

Posted 1 year ago

“Hello , I have signed my sister up to you , Mrs jackqueline Morrison because I thoroughly recommend you . Tomine nicol”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,054 reviews