Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with Dial Direct for 10 years always found the few times I’ve phoned have been very informative, friendly & helpful. For a pensioner 70 plus l was very pleased with my quote and sincerely hope to continue with Dial Direct in the future , thank you. Mel Elkington”

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Posted 1 year ago

“excellent price, but it is slipping and starting to get close to other quotes. good process to get renewed”

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Posted 1 year ago

“Renewed again as the price was excellent and fair”

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Posted 1 year ago

“Been with Dail Direct for a while and this year the premium went down for the same service as of last year The guy i spoke with was very knowledgeable and very helpful recommended A+++”

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Posted 1 year ago

“My premium actually DROPPED in price this year with no change in the cover. The agent I spoke to was fully informed and so polite and really helpful. All in all a very good experience.”

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Posted 1 year ago

“I have used Dial Direct for quite a few years now and must say how impressed I am with the service given. It's been so easy to renew each year and the price has been very good. I am also very happy with the customer service, overall a great company who I highly recommend.”

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Posted 1 year ago

“Simply great service, very simple to deal with and give top prices”

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Posted 1 year ago

“I’m very happy with this insurance”

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Posted 1 year ago

“Had reasonable renewal offer, but given an even better one when I spoke to an Agent. Very happy with the price.”

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Posted 1 year ago

“Good service quoted good deal”

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Posted 1 year ago

“I was very pleased with service provided and the efficiency that everything was handled.”

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Posted 1 year ago

“Dial direct are always competitive and source the best deal value for money cover . I find this very satisfying and shows how much they value you as a customer . Many thanks”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Very good price , good service”

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Posted 1 year ago

“I got a note when my renewal was due, in good time. My premium had dropped from last year, nice one! Very efficient and helpful and most importantly of all, my insurance was renewed with absolutely no stress whatsoever! Thank you. 👍”

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Posted 1 year ago

“Very easy to set up and get your own account to keep check of all the details. Also took the money on the date they said they would.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“I have been with Dial Direct a long time because I am very happy with the service I get”

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Posted 1 year ago

“FANTASTIC SERVICE AS ALWAYS MANY THANKS ROY.”

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Posted 1 year ago

“Excellent service. Good price for car insurance”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews